If you plane to play on big Win or you get big win make sure u prepare you income docs or proof of income to claim u winning I hit 2500x and 1000x on Razer Shark same night game got dc and all games got error message I refresh 2-3 times same again, I start live chat they had no idea what is going on they keep tell me to enable flash lol,halfan hours later got this email lol they block me from playing they sade I can only spend £100 a month on Calzon casino I only deposit £70 they did not care all they want to block me from playing,if I want to upgrade my credit I need to send all my privat docs to casino and same time I will give them rights to sale my info to advertisement companies,P.s they will check my Bank statement where I spend and sale to advertisement,Oh well after 400-500 emails fighting for my winning In the end I got the cash out on my bank account and fk it close the account on calzon Casino, It was fun dealing with them coz I depo £70 I cash out close to £10k,P.S it can happen to any casino not only calzon all wining around £2k Casino have rights to ask for proof of income special if u bet low and win big
We hope you are having a wonderful day.
We here at CasinoCalzone constantly strive to consistently offer an unparalleled level of customer service, and do absolutely everything we can to ensure that our players gaming remains safe and fun, at all times.
We have both a legal, and moral obligation to make sure that our players are not spending more than they can afford to, and that they continue to enjoy the service that we offer.
As part of our commitment to providing a safe and responsible gaming environment, we are in the process of reviewing limits for our players.
We are setting Net loss limits at a level which we feel are fair, and in your best interests.
After review of your account, and the documents you have provided us with, we have set a monthly Net loss limit of £100 on your account.
We strongly believe that we have made this decision with your best interests in mind.
We would be happy to review this limit, if you feel higher limits would be sustainable and can provide evidence to support this.
You may include salary income, savings or gambling winnings from other sources as well as any other earnings to support your request.
Please feel free to reply to this email or contact our customer support team, should you have any questions.
We apologise for any inconvenience caused in this matter.