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Need advise!!

This topic contains 5 replies, has 4 voices, and was last updated by Avatar Mchapman2018 10 months ago.

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  • #3503
    Avatar
    Mchapman2018
    Participant

    I’ve just got a email back from temple nile about my withdrawal they have offered me £1000 out of the 5k withdrawal I made. So I was right about my withdrawal, them offering the grand is them trying to hush me up. What should I do?

  • #3574
    LinzSpinz
    LinzSpinz
    Participant

    Hi I will get josh or Jamie to answer this as this casino is new to the rest of us streamers xx

  • #3575

    The important part is :

    did you buy the bonus on cash funds or bonus funds ?

    if you bought on cash funds its not a breach of terms, however on bonus funds it can vary from casino to casino and most wont let you.

  • #3576
    Avatar
    FruitySlots
    Keymaster

    Email me you username and I’ll speak to the casino to find out why they are holding this withdrawl back from you.

    I can’t guarantee I will be able to sort this immediately. Email me at josh @ fruityslots.com

  • #3577
    Avatar
    FruitySlots
    Keymaster

    Email me you username and I’ll speak to the casino to find out why they are holding this withdrawl back from you.

    I can’t guarantee I will be able to sort this immediately. Email me at josh @ fruityslots.com

  • #3578
    Avatar
    Mchapman2018
    Participant

    It was bought from the bonus funds, but doesn’t say I can’t on any terms. But the fact that they have offered me 1k and said if I was to accept this it would mean the problem would be resolved shows that they are in fault doesn’t it? As why even offer me anything if I have actually breached any terms considering my 5k withdrawal came from a £50 deposit. So confused to how far I should take this.

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