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Posted

Hi there slotnite took money from my account and said it was because I did bets over £5 with my bonus balance on my account is there anything I can do?

Posted

Depends what the terms and conditions were on the bonus funds when you signed up. I’ve seen quite a few videos where they say £5 is the max bet when using bonus funds.

Posted

@Kaiij5 Hey There! Yeah unfortunately most casinos offer a max bet limit on bonus funds and this is stated in the terms before you hit that accept button on claiming the bonuses. If you go over the max bet limit they have on the bonus you've broken the terms and the whole bonus becomes void. And unfortunately there's nothing you can do about it. 

 

Sorry to be the bearer of bad news. But again you should read the small print of anything you agree too.

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