ID requirement help

[Jasperleah]

Please can anyone help me, I signed up for heyspin and managed to beat wagering and withdrew £300 off a £25 deposit. Waiting a day and got a email asking for documents and it wasn’t until I went to upload that I noticed both my passport and drivers licence is out of date. They rejected it straight away and so I went on live chat and explained and whoever it was said it’s ok and try upload them again. So I did and just had a email another 48 hours later saying it’s been rejected. I’ve gone on to live chat and now been told it has to be in date 😩 

 

does anyone know anything I could do or say please 

[Fruity Mark]

you could renew your ID? lol sorry but i'm not sure there's anything you can say if they're insisting on an in date driving licence or passport 

[Jasperleah]

Thank you looks like that will have to be what I do 

[Jasperleah]

If anyone else reads this post and you signs up to heyspin just make sure you verify first before depositing and make sure all your id’s are in date lol as this is my first withdrawal 🥺

[Sophiejadexx]

Hope you get it sorted

Edited November 18, 2021 by Sophiejadexx

[philthyslots]

i have been able to use my birth certificate hope that helps

[Eddieflynn]

when mine ran out they would except it if i sent  with my birth cetificate 

[Jasperleah]

On 11/21/2021 at 11:33 AM, philthyslots said:

Thanks guys they did offer me that to be fair but I don’t have a birth certificate to hand either 😩I sound sus I know so I’m just gonna renew my drivers license 😊

[Whacky NZ]

Leo asked me for passport but mine expired 2004 so my birth cert was other option.  Seems silly asking for things not everyone has where as everyone should have a birth certificate.