BetTOM

BetTOM Casino Review

BetTOM burst onto the UK gambling scene in May 2025, operated by Bet Tom Limited and led by Paul Colley, the former CFO behind BetGoodwin. Licensed by the UK Gambling Commission (licence number 64959), this fresh-faced platform combines a comprehensive sportsbook with over 1,300 casino games, all powered by EveryMatrix technology.

What caught our attention straight away was the integrated approach. Rather than forcing you to choose between sports betting or casino games, BetTOM brings both together seamlessly. With racing fans particularly well-catered for through Best Odds Guaranteed on UK and Irish races, plus a Double Result Payout feature, there’s lots to explore beyond the standard casino fare.

The game library features titles from Pragmatic Play, Relax Gaming, Nolimit City, ELK Studios, and Hacksaw Gaming for slots, whilst Evolution and Pragmatic Play Live power the live casino section. It’s a respectable provider lineup for a brand that’s only just launched, though we’d expect this to grow as the platform matures.

Our team found the focus on speed particularly impressive. Withdrawals process in minutes rather than days, positioning BetTOM among the fast payout casinos that prioritise rapid transaction processing, with instant deposits across all three payment methods. Whilst the limited payment options (currently just Visa, Mastercard, and Apple Pay) might disappoint some players, the trade-off is lightning-fast transaction processing that puts many established operators to shame.

BetTOM Quick Verdict

Score: 4.8/5

BetTOM impresses for a platform that’s only been live for a few months. The integration of sportsbook and casino appeals strongly to UK punters who enjoy both racing and slots, whilst the focus on processing speed addresses one of the biggest frustrations players face elsewhere. Our team tested withdrawals multiple times and consistently saw funds back within 2-20 minutes on Visa Direct.

That said, this isn’t necessarily the best choice for players seeking variety in payment methods or vast game libraries. With just three deposit options and approximately 1,300 slots, BetTOM feels lean compared to established competitors offering 3,000+ games and 8-12 payment methods. The trade-off is a streamlined experience without unnecessary bloat.

Sports bettors will find particular value here. The sportsbook features Best Odds Guaranteed on all UK and Irish horse racing and greyhound racing, plus the unique Double Result Payout that pays on both first past the post and official results. Combined with daily odds updates at 10am, it’s clear where BetTOM’s heritage and expertise lie.

Casual casino players get a solid experience too, with the 1,300+ slots covering classic fruit machines through to feature-packed modern releases from quality providers. RTPs range from 94-97%, which sits in line with industry standards. The live casino powered by Evolution and Pragmatic Play offers over 300 tables, ensuring you’re never short of blackjack, roulette, or game show options.

What sets BetTOM apart is the commitment to speed and simplicity. Whilst competitors pile on features and payment methods, BetTOM focuses on doing the basics exceptionally well. Instant deposits, minute-fast withdrawals, responsive mobile play, and straightforward navigation make this a refreshingly uncomplicated platform for those who value efficiency over endless choice.

The welcome offer of 50% cashback on first day losses up to £25 (delivered as a free bet) plus 10 free spins on Big Bass Splash might not match the headline-grabbing bonuses elsewhere, but the sports-focused requirements (minimum three £10 bets at 2.0+ odds) align perfectly with the platform’s positioning as a sportsbook-first operator.

BetTOM Pros and Cons

Every casino has strengths and limitations, and BetTOM is no exception. As a platform that only launched in May 2025, it brings fresh ideas whilst still developing its full feature set. We’ve spent considerable time testing the site across different devices and betting scenarios to give you an honest assessment of where BetTOM excels and where there’s room for growth.

The most striking advantage is the processing speed. During testing, our withdrawal requests were approved within minutes and funds appeared in our accounts faster than almost any other UK casino we’ve reviewed. This isn’t just marketing talk – it’s a genuine operational strength that makes a real difference to your experience.

BetTOM Promotions

BetTOM takes a different approach to promotions compared to traditional casino-first operators. Rather than bombarding you with dozens of bonus offers, the focus remains squarely on sports betting rewards and racing-specific promotions. For new customers, there’s a welcome package that splits between cashback on losses and free spins, whilst existing players benefit from ongoing racing-focused offers.

Finding the right promotions can significantly enhance your experience at any gambling site. What we appreciate about BetTOM’s approach is the transparency – terms are clearly stated, wagering requirements are reasonable, and there’s no attempt to hide conditions in small print.

The promotions breakdown below covers both the welcome offer for new players and the ongoing promotions you can expect once you’re an established customer. Unlike operators that front-load everything into the sign-up bonus and then leave you empty-handed, BetTOM maintains a steady flow of racing-related offers throughout your time on the platform.

Welcome Bonus

New customers at BetTOM receive 50% cashback on first day losses up to £25 (credited as a free bet) plus 10 free spins on Big Bass Splash worth 10p each. It’s worth noting this isn’t a traditional deposit match bonus – it’s designed specifically for sports bettors rather than casino-focused players.

To qualify for the cashback element, you’ll need to place at least three separate bets of £10 or more on different events with odds of 2.0 (evens) or higher. The cashback is calculated on your net losses across your first day of betting and is credited to your account as a free bet within 24 hours. The maximum cashback you can receive is £25, regardless of how much you wager.

The 10 free spins on Big Bass Splash come with a 35x wagering requirement on any winnings, which is comparable to offers with no wagering requirements when seeking easy withdrawal conditions, with a £50 maximum cashout from the free spins bonus. You’ll need to activate these within your account after completing your first qualifying bet. The free bet from cashback must be used within seven days and cannot be withdrawn as cash – only the winnings from successful free bets are credited to your withdrawable balance.

Additional conditions include a minimum deposit of £10 to activate the offer, and you can only withdraw using payment methods you’ve previously used for deposits. The welcome bonus is strictly one per household, and attempting to claim multiple bonuses through different accounts will result in all bonuses being void.

Ongoing Promotions

BetTOM’s ongoing promotions centre heavily around racing, which makes sense given the operator’s heritage and positioning. The standout regular offer is Best Odds Guaranteed on all UK and Irish horse racing and greyhound racing. If you take a price on a race and the Starting Price (SP) ends up being higher, BetTOM pays out at the bigger odds. This alone can significantly boost returns for regular racing punters.

The Double Result Payout feature is another racing-specific benefit. BetTOM pays out on both the first past the post result and the official result. If your horse wins the race but is subsequently disqualified, you still get paid as a winner. This removes one of the most frustrating scenarios racing bettors face.

Daily odds updates occur at 10am for UK and Irish racing, giving you early access to competitive prices before the market tightens. Whilst BetTOM doesn’t currently run the extensive reload bonuses or loyalty schemes common at longer-established operators, the racing-focused promotions provide clear value for the target audience.

BetTOM Usability

Usability can make or break your experience at any gambling site. BetTOM keeps things refreshingly straightforward, with a clean interface that prioritises ease of access over flashy design elements. Whether you’re jumping in for a quick bet on the afternoon racing or settling in for an evening session on the slots, navigation remains intuitive throughout.

The homepage presents everything in clearly labelled categories – Sports, Casino, and Live Casino are immediately visible at the top, whilst racing enthusiasts get dedicated sections for horses and greyhounds. Our team found game discovery particularly well-handled, with sections for New Games, Popular Games, and a “Play A Random Game” feature if you fancy trying something unexpected.

Game Navigation: Slots and table games sit in separate categories with filter options for providers, though with 10 main suppliers the filtering isn’t as crucial as on sites with 50+ providers. Search functionality works well when you know exactly what you’re after, and recently played games appear in your account dashboard for quick access. The casino lobby loads quickly without unnecessary animations slowing things down.

Finding Help and Support: Live chat access sits in the bottom right corner on every page, available daily from 8am to 10pm. Whilst not 24/7, the hours cover peak playing times for UK customers. Email support via [email protected] handles queries outside live chat hours. There’s no phone helpline, which some players miss, but response times via email average under 12 hours based on our testing.

Device Compatibility: The transition from desktop to mobile is smooth, with no major layout changes causing confusion. An Android app (Bettom 3) is available via Google Play Store, offering the full range of betting and gaming options in a native mobile format. iOS users currently rely on the mobile browser version, which works well but lacks the refined experience of a dedicated app. Live casino games play without quality or speed issues on mobile, and we experienced no crashes during several hours of testing across different devices and connection speeds.

Tablet users get an experience that sits between mobile and desktop, making good use of the additional screen space without attempting to simply replicate the desktop layout. Whether you prefer portrait or landscape orientation, the site adapts appropriately.

BetTOM Payment Methods

Payment processing represents one of BetTOM’s strongest features. Whilst the range of methods is limited compared to established competitors, the speed of transactions more than compensates. Our team tested multiple withdrawals during the review process and consistently saw funds returned to our accounts in under 20 minutes – far faster than industry averages of 24-48 hours.

Deposits process instantly across all three available methods. The minimum deposit sits at £10 for Visa and Mastercard, dropping to just £1 for Apple Pay. Maximum deposits reach £4,000 for debit cards and £7,000 for Apple Pay, which should satisfy the needs of most players without requiring multiple transactions.

Withdrawal minimums match the deposit floor at £10, with maximums of £25,000 per transaction for card-based withdrawals. The first withdrawal each day processes fee-free, but subsequent withdrawals within the same 24-hour period incur a £2.50 charge per transaction. This encourages sensible withdrawal management rather than making multiple small cashouts.

Visa Direct enables the near-instant processing we experienced, with withdrawals approved within minutes and funds appearing almost immediately. Mastercard and Apple Pay withdrawals can take up to five business days, though our testing showed faster actual delivery. One important limitation: you can only withdraw using payment methods you’ve previously deposited with, so you can’t deposit via Visa and withdraw via Apple Pay.

Advanced SSL encryption protects all financial transactions, meeting the security standards required by the UK Gambling Commission. BetTOM processes payments through regulated gateways, ensuring your card details never sit on the casino’s servers. As a UKGC-licensed operator, customer funds are segregated from operational business accounts, providing an additional layer of financial protection.

The limited payment selection does restrict options for players who prefer e-wallets like PayPal, Skrill, or Neteller. Trustly is mentioned as a planned addition, but there’s no confirmed timeline for implementation. For now, if you don’t hold a UK debit card or use Apple Pay, BetTOM unfortunately won’t accommodate your preferred payment method.

BetTOM Slot Games

BetTOM’s slot library features over 1,300 UK online slots, covering everything from classic fruit machines to modern feature-packed releases. Whilst this represents a smaller collection than established operators offering 3,000+ titles, the focus on quality over quantity means you’re not wading through hundreds of dated or low-quality games to find something worth playing.

The provider lineup brings together Pragmatic Play, Relax Gaming, Nolimit City, ELK Studios, Hacksaw Gaming, Blueprint Gaming, Wazdan, Games Global, Reel Kingdom, and Thunderkick. These are respected names in the industry, known for high-quality graphics, engaging features, and fair RTPs. You’ll find progressive jackpots alongside high-volatility releases and feature-rich video slots.

Popular titles include Money Train 3, Book of Dead, and Gates of Olympus – staples of most UK casino libraries and consistently among the most-played slots across the industry. RTPs range from approximately 94% to 97%, which sits in line with industry standards. Games are tested with certified Random Number Generators to ensure fair play, meeting UKGC requirements.

New Games and Popular Games sections update regularly, making it easy to discover recent releases or see what other players are enjoying. The “Play A Random Game” feature offers a fun way to try something outside your usual preferences, though you can still filter by provider if you have particular favourites.

Game variety spans classic three-reel slots, five-reel video slots with expanding wilds and free spin features, and progressive jackpot titles offering potential for substantial wins. Competing with the best slot sites requires diverse game selections, and BetTOM delivers through multiple titles offering the Megaways variable ways-to-win mechanic that’s become increasingly popular among UK players.

Pragmatic Play

(247)

Relax Gaming

(112)

Nolimit City

(95)

Elk Studios

(99)

Hacksaw Gaming

(133)

Blueprint Gaming

(59)

Wazdan

(4)

Games Global

(27)

Reel Kingdom

(44)

Thunderkick

(60)

BetTOM Live Casino and Table Games

Live casino is where BetTOM demonstrates serious ambition beyond being purely a sportsbook operator. Powered by Evolution and Pragmatic Play Live, the platform offers over 300 live dealer tables covering blackjack, roulette, baccarat, and poker variants. Game shows like Crazy Time and Monopoly Live add entertainment-focused alternatives to traditional table games.

Evolution Gaming brings industry-leading production quality, with professional dealers broadcasting from state-of-the-art studios in high definition. Pragmatic Play Live complements with their own range of tables and game shows, providing variety in presentation styles and betting limits. Together, these two providers offer arguably the strongest live casino foundation available to UK operators.

Multiple tables run simultaneously for popular games like blackjack and roulette, ensuring you rarely encounter wait times even during peak evening hours. Betting limits span from low-stakes tables suitable for casual players (£1 minimums) through to VIP tables accommodating high-rollers with limits reaching £10,000+ per hand.

Live dealers are professionally trained, friendly, and create an atmosphere that captures the excitement of land-based casinos without requiring you to leave home. Chat functionality lets you interact with dealers and other players, adding a social element often missing from standard online slots.

Mobile performance impressed during our testing – live games loaded quickly and streamed without buffering or quality drops, even on 4G connections. The touch interface works intuitively for placing bets and accessing game controls. You get the full live casino experience regardless of device choice.

How To Open an Account

Opening an account at BetTOM takes just a few minutes. The process is straightforward and designed to get you playing quickly whilst meeting regulatory requirements for identity verification. Here’s what you’ll need to do:

1. Click the “Join Now” or “Register” button on the BetTOM homepage
2. Enter your email address, create a username, and set a secure password
3. Provide personal details including full name, date of birth, and residential address
4. Verify your identity and address through the automated checks (you may need to upload ID documents)
5. Make your first deposit using Visa, Mastercard, or Apple Pay (minimum £10 for cards, £1 for Apple Pay)
6. Opt in to the welcome bonus if desired, then place your first qualifying bet to activate the cashback offer

Identity and address verification is mandatory under UK Gambling Commission regulations. BetTOM uses automated systems to verify most customers instantly, but occasionally you’ll need to upload a photo ID (passport or driving licence) and proof of address (utility bill or bank statement dated within the last three months).

Once verified, you have full access to sports betting, casino games, and live dealer tables. You can set deposit limits and other responsible gambling controls directly from your account settings at any time.

BetTOM Support

Customer support at BetTOM covers the essentials through two main channels: live chat and email. Live chat operates daily from 8am to 10pm, staffed by support agents who handle queries about accounts, payments, bonuses, and technical issues. Outside these hours, email support via [email protected] takes over, with typical response times under 12 hours based on our testing.

During our review, we tested the live chat multiple times with different questions. Responses came quickly – usually within 2-3 minutes of initiating the chat. The agents demonstrated good knowledge of the platform and provided clear, helpful answers without excessive use of scripted responses. When facing more complex technical queries, agents didn’t hesitate to escalate to specialists rather than providing uncertain information.

There’s no phone support, which some players prefer for urgent issues or complex account matters. For a newly-launched operator focusing resources on core features, this is understandable, though it’s worth noting if telephone support is important to you personally.

Email queries received detailed responses covering all aspects of our questions. The lack of 24/7 support means overnight queries won’t receive immediate attention, but the 8am-10pm coverage handles peak playing times effectively for UK customers.

BetTOM Security

Security forms the foundation of any trustworthy gambling operation. BetTOM meets all requirements imposed by the UK Gambling Commission, one of the world’s strictest regulatory bodies. The platform holds UKGC licence number 64959, active since September 2024 with no violations on record.

This licence covers four categories: Bingo Remote, Casino Remote, General Betting Standard (Real Event Remote), and General Betting Standard (Virtual Event Remote). The licence status remains active with no expiration date currently specified, indicating ongoing compliance with regulatory standards.

SSL encryption technology protects all financial transactions and personal data transmitted between your device and BetTOM’s servers. This industry-standard encryption prevents unauthorised access to sensitive information during transfer. Payment processing occurs through secure regulated gateways, meaning your card details never sit directly on the casino’s systems.

As a UKGC-licensed operator, BetTOM must maintain segregated customer accounts separate from operational business funds. This regulatory requirement ensures your deposits and winnings remain protected even in the unlikely event of business difficulties. Player funds cannot be used to cover operational costs or pay creditors.

All games use certified Random Number Generators to ensure fair play. These RNG systems undergo regular testing and certification to verify outcomes remain truly random and aren’t manipulated to favour the house beyond the stated mathematical edge. The UKGC mandates this testing for all licensed operators.

BetTOM Responsible Gambling

Responsible gambling tools form a core part of BetTOM’s platform, meeting the stringent requirements imposed by the UK Gambling Commission. These aren’t optional extras – they’re regulatory requirements designed to help you maintain control over your gambling activity.

Understanding when gambling stops being entertainment and becomes problematic is crucial. The tools BetTOM provides give you practical ways to set boundaries before issues develop. Whether you’re looking to limit spending, take breaks, or exclude yourself entirely, the options are accessible directly from your account settings.

Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit. Once reached, the system prevents further deposits until the time period resets. You can lower limits instantly, but increases require a 24-hour cooling-off period before taking effect, preventing impulsive decisions during losing streaks.

Loss Limits: Similar to deposit limits but focused on net losses rather than total deposits. This helps you track actual money lost over time rather than just money deposited. Particularly useful if you regularly withdraw winnings but want to cap potential losses.

Betting Limits: Control the maximum amount you can wager per day, week, or month. This prevents escalating bet sizes during chasing behaviour when trying to recover losses.

Reality Checks: Periodic pop-up notifications showing how long you’ve been playing and your account activity during that session. You set the frequency (e.g., every 30 minutes) and the alerts appear regardless of whether you’re winning or losing, helping you stay aware of time passing.

Time-Outs: Take breaks from gambling for set periods ranging from 24 hours up to six months. During a time-out, you can’t access your account to place bets or play games, though you can still withdraw any remaining balance. Time-outs activate immediately when requested.

Self-Exclusion: The most comprehensive tool, blocking access to your BetTOM account for a minimum of six months up to five years. Self-exclusion through GAMSTOP (the UK national self-exclusion scheme) extends the block across all UKGC-licensed operators, not just BetTOM. This option suits anyone recognising they need a complete break from gambling.

If you’re concerned about your gambling or someone else’s, organisations like BeGambleAware, GamCare, and Gamblers Anonymous provide free confidential support. Contact details are available on BetTOM’s responsible gambling page and throughout the site footer.

BetTOM Verdict

BetTOM enters the UK market with a clear focus: deliver exceptional speed and integrate sports betting with casino gaming for punters who enjoy both. For a platform only launched in May 2025, it succeeds impressively in these core objectives. The withdrawal processing speeds genuinely stand out – our team consistently saw funds returned within minutes rather than the industry-standard 24-48 hours. That’s not marketing hyperbole; it’s operationally verifiable performance.

The sportsbook integration works seamlessly, with racing enthusiasts particularly well-served through Best Odds Guaranteed and the unique Double Result Payout feature. Paul Colley’s background running BetGoodwin shows in the platform’s sports-first DNA, and this heritage creates real value for UK punters who view casino games as secondary entertainment alongside their betting.

Casino-only players get a solid though not exceptional experience. The 1,300+ slots from quality providers like Pragmatic Play, Nolimit City, and Hacksaw Gaming offer decent variety, whilst Evolution and Pragmatic Play Live deliver over 300 live dealer tables. It’s competent without being groundbreaking – exactly what you’d expect from a new operator building its platform methodically rather than attempting everything at once.

The limitations are honest ones. Three payment methods won’t satisfy everyone, though the trade-off is lightning-fast processing. No iOS app yet frustrates Apple users, though the Android version works well and the mobile browser experience remains functional. The absence of phone support and 24/7 live chat reflects resource allocation choices common among new operators.

BetTOM’s UKGC licence provides solid regulatory foundation, with all mandatory security measures in place including fund segregation and certified RNG testing. The responsible gambling tools meet regulatory requirements and offer practical control options from limits through to self-exclusion.

Our team found BetTOM refreshingly straightforward to use. Navigation makes sense, game discovery works well, and the focus on speed extends beyond just withdrawals into general site responsiveness. There’s no bloat, no unnecessary features complicating what should be simple tasks. For players who value efficiency over endless options, this streamlined approach proves genuinely appealing.

We’re comfortable recommending BetTOM particularly to three groups: racing enthusiasts who’ll benefit from the BOG and Double Result features; sports bettors who enjoy casino games as secondary entertainment; and anyone frustrated by slow withdrawal processing at other operators. If you prioritise vast game libraries or extensive payment options, established competitors still hold advantages. But if speed, simplicity, and sports-casino integration matter most, BetTOM delivers impressively for such a young platform.

FAQs For BetTOM

• Is BetTOM Casino licensed and safe?

  Yes. BetTOM operates under UK Gambling Commission licence number 64959, issued to Bet Tom Limited. The licence has been active since September 2024 with no violations on record. As a UKGC-licensed operator, BetTOM must maintain segregated player funds, use SSL encryption for all transactions, and employ certified RNG systems for fair play. The platform meets all regulatory requirements for operating legally in the UK market.
• What games can I play at BetTOM?

  BetTOM offers over 1,300 slot games from providers including Pragmatic Play, Relax Gaming, Nolimit City, ELK Studios, Hacksaw Gaming, Blueprint Gaming, Wazdan, and Thunderkick. The live casino powered by Evolution and Pragmatic Play Live features over 300 tables covering blackjack, roulette, baccarat, poker, and game shows. Progressive jackpots, classic slots, and feature-rich video slots provide variety across different game styles and volatility levels.
• How fast are BetTOM withdrawals?

  Withdrawal processing at BetTOM is exceptionally fast. Visa Direct withdrawals average around 2 minutes from approval to funds appearing in your account. Mastercard and Apple Pay withdrawals can take up to 5 business days, though often arrive faster. The first withdrawal each day is fee-free, with subsequent withdrawals within 24 hours costing £2.50 per transaction. You can only withdraw using payment methods you’ve previously used for deposits.
• What is the BetTOM welcome bonus?

  New customers receive 50% cashback on first day losses up to £25 (credited as a free bet) plus 10 free spins on Big Bass Splash worth 10p each. To qualify, place at least three separate bets of £10 or more with odds of 2.0 (evens) or higher. Cashback is credited within 24 hours as a free bet valid for 7 days. Free spin winnings require 35x wagering with a £50 maximum cashout. Minimum deposit is £10.
• Is there a BetTOM mobile app?

  An Android mobile app called Bettom 3 is available via Google Play Store, offering full access to sports betting, casino games, and live dealer tables. iOS users currently rely on the mobile browser version, which works well but lacks a dedicated app. The mobile site is fully responsive and supports all features including live chat, deposits, withdrawals, and responsible gambling controls.
• What payment methods does BetTOM accept?

  BetTOM currently accepts three payment methods: Visa debit cards, Mastercard debit cards, and Apple Pay. Minimum deposits are £10 for cards and £1 for Apple Pay. Deposits process instantly, whilst withdrawals via Visa Direct average 2 minutes. Trustly is planned as a future addition but not yet available. All transactions use SSL encryption and you can only withdraw via methods you’ve previously deposited with.
• Does BetTOM have a loyalty programme?

  BetTOM does not currently operate a traditional VIP or loyalty programme. The platform focuses on racing-specific promotions including Best Odds Guaranteed on all UK and Irish horse and greyhound racing, plus the Double Result Payout feature. As a newly-launched operator (May 2025), additional loyalty features may be added as the platform develops.
• What responsible gambling tools are available?

  BetTOM provides comprehensive responsible gambling controls including deposit limits, loss limits, and betting limits (daily, weekly, or monthly). Reality checks remind you of session length and activity. Time-outs range from 24 hours to 6 months. Self-exclusion through GAMSTOP blocks access across all UK licensed operators for 6 months to 5 years. All tools are accessible directly from your account settings.