Casino Planet

Casino Planet Review

Casino Planet is permanently closed. This Genesis Global Limited casino ceased operations in December 2022 after filing for bankruptcy protection. The operator surrendered its UKGC licence on 6 December 2022. If you find a website at casino-planet.co.uk offering gambling services, it is no longer operated by Genesis Global and should be avoided.

Casino Planet History

Casino Planet was operated by Genesis Global Limited, a Malta-based company that once managed a network of popular UK casino sites. Launched as part of the SuprPlay platform family, the casino offered UK players a quality gaming experience with dual licensing from both the UK Gambling Commission and Malta Gaming Authority.

The casino was part of an extensive network that included sister sites such as Voodoo Dreams, Duelz, and NY Spins. These casinos shared the same SuprPlay platform technology and were known for delivering reliable gaming experiences to UK players.

Casino Planet distinguished itself through its space-themed design and comprehensive game selection. The casino earned a reputation for fair play and reliable service, which was reflected in its positive player feedback while operational. During its time in business, the casino built a modest but loyal player base who appreciated its straightforward approach to online gaming.

The closure came as part of Genesis Global’s wider financial difficulties, which ultimately affected all brands under their management. The company faced significant regulatory pressure, including a £3.8 million UKGC fine for AML failures in January 2022, contributing to the financial strain that led to its eventual insolvency.

What Casino Planet Offered

Casino Planet featured an extensive collection of over 1,000 games, including slots, live casino games, and table titles from leading software providers. The casino’s game library was powered by top-tier developers such as NetEnt, Microgaming, and Evolution Gaming, ensuring high-quality gameplay experiences.

The casinoaccepted a variety of payment methods catering to UK players, including Visa, Mastercard, PayPal, and bank transfers. Withdrawal processing was typically completed within 24-48 hours, with faster options available for e-wallets.

Customer support was available 24/7 through live chat, email, and telephone channels. The support team was known for being responsive and helpful, with most queries resolved within a reasonable timeframe.

Bonus offerings included a standard welcome package for new players, along with regular promotions for existing customers. The casino also featured a VIP programme that rewarded loyal players with exclusive benefits and personalised service.

Why Do Online Casinos Close?

Online casinos close for several reasons, and it happens more often than most players realise.

Financial viability is the most common factor. Running a licensed online casino involves significant costs — platform fees, game licensing, payment processing, compliance staff, and marketing. Smaller operators sometimes find these overheads unsustainable, particularly in competitive markets like the UK.

Regulatory changes also play a role. The UK Gambling Commission regularly updates its requirements, and operators that cannot meet new standards may choose to surrender their licence rather than invest in compliance. This has become more common since the tightening of affordability checks and enhanced due diligence requirements.

Corporate restructuring accounts for many closures. When larger gambling groups acquire smaller operators, they often consolidate brands — keeping the strongest performers and retiring the rest. The players and sometimes even the staff move to sister sites within the same group.

In some cases, the UKGC itself revokes or suspends a licence due to regulatory failures, which forces an immediate closure.

Is the Casino Planet Website Still Safe?

When a casino closes, its domain name eventually expires and can be purchased by anyone. This is a genuine risk that players should take seriously.

The Casino Planet domain may no longer be operated by the original company. Unrelated third parties — sometimes unlicensed operators based offshore — can acquire expired casino domains and launch new gambling sites under the same name. These sites have no connection to the original operator, no UK licence, and no obligation to protect your funds.

Before depositing at any site, always verify its licence status on the UKGC public register at https://www.gamblingcommission.gov.uk/public-register. Search for the operator name (not the casino brand) to confirm they hold a valid licence.

If the Casino Planet domain is now showing a gambling site that is not listed on the UKGC register, do not create an account or deposit any money. Report the site to the UKGC and Action Fraud.

Alternatives to Casino Planet

All Genesis Global casinos have closed, so there are no sister sites available. However, our team has identified excellent alternatives operated by reputable companies:

White Hat Gaming casinos — 21 Casino offers over 1,200 slots, while Diamond7 Casino features a retro Vegas theme. G’Day Casino provides an Australian-themed experience, and Hello Casino is known for its friendly welcome bonus.

Skill On Net Ltd casinos — PlayOJO stands out with no wagering requirements, while SlotsMagic hosts daily slot tournaments. LuckyNiki brings a Japanese anime theme, and Mega Casino offers an extensive game selection.

You can also browse our guides to new casinos, Fast Withdrawal Casinos, and Live Casino Sites to find operators that match what Casino Planet offered.

What Happens to My Data and Money?

The UK Gambling Commission requires licensed operators to follow a structured wind-down process when closing. This includes returning all customer funds within a reasonable timeframe and providing clear communication about the closure timeline.

Customer funds held by UKGC-licensed operators must be protected under one of three segregation levels. When a casino closes, players should receive their remaining balances. If you had funds in your account when Casino Planet closed and have not received them, contact the operator directly using any email addresses from your account correspondence.

Your personal data is protected under GDPR regardless of whether the casino is still operating. You have the right to request deletion of your data by contacting the operator’s data protection officer. If the company has dissolved, you can raise a complaint with the Information Commissioner’s Office (ICO).

Dispute resolution remains available through independent bodies. If you have an unresolved complaint, you can contact IBAS (Independent Betting Adjudication Service) or the ADR provider specified in the casino’s original terms. GAMSTOP self-exclusion registrations remain active across all UKGC-licensed operators, so any existing self-exclusion continues to apply at other UK casinos.

FAQs About Casino Planet

• Is Casino Planet still open?

  No, Casino Planet is permanently closed. The casino ceased operations in December 2022 when parent company Genesis Global Limited filed for bankruptcy protection. All Genesis Global casinos have since closed.
• What happened to Casino Planet?

  Casino Planet closed due to financial difficulties at Genesis Global Limited. The operator faced significant regulatory pressure, including a £3.8 million UKGC fine in January 2022, contributing to financial strain that led to insolvency proceedings in December 2022.
• Can I get my money back from Casino Planet?

  If you had funds in your Casino Planet account when it closed, you should have received them back as part of the UKGC-mandated wind-down process. If you haven’t received your balance, contact Genesis Global using any email addresses from your account correspondence. You can also seek help from dispute resolution services like IBAS.
• Is the Casino Planet website safe to use?

  The original Casino Planet website is no longer safe. When casinos close, their domains can be purchased by unrelated parties who may operate unlicensed gambling sites. Always verify any site’s licence on the UKGC public register before depositing. If the domain shows a gambling site not listed on the UKGC register, do not create an account or deposit money.
• Where can I play instead of Casino Planet?

  Since all Genesis Global casinos have closed, we recommend reputable alternatives like PlayOJO (no wagering requirements), 21 Casino (over 1,200 slots), or G’Day Casino (Australian-themed). These are operated by trusted companies like Skill On Net and White Hat Gaming. You can also browse our online casino reviews for new casinos, fast withdrawal sites, or live casino options.
• Who owned Casino Planet?

  Casino Planet was owned and operated by Genesis Global Limited, a Malta-based company. Genesis Global operated multiple online casino brands including Casino Planet, Genesis Casino, Casino Cruise, and many others. The company filed for bankruptcy in December 2022, leading to the closure of all its casino brands.
• When did Casino Planet close?

  Casino Planet closed in December 2022. The closure process began when Genesis Global surrendered its UKGC licence on 6 December 2022, followed by insolvency proceedings filed on 16 December 2022. All 140 staff were made redundant on 23 December 2022, marking the complete cessation of operations.