Casinomite

Casinomite Casino Review

AVOID STATUS: Casinomite operates with a fee structure that negatively impacts player value, including a 1% withdrawal fee on all cashouts and a 15% fee on Pay by Phone deposits. The casino holds UKGC licence 39335 under operator ProgressPlay Limited and launched in September 2024.

Our review found multiple concerns affecting the player experience. The platform offers 2,400+ games from 50+ providers and maintains 24-hour withdrawal processing, but operates with fees uncommon in the current market. Casinomite’s Trustpilot rating of 2.9/5 reflects player dissatisfaction with payout practices and support quality.

ProgressPlay Limited, the operating company, was fined £1 million by the UK Gambling Commission in August 2025 for anti-money laundering violations. The casino provides regulatory compliance through dual UKGC and Malta Gaming Authority licensing, though this doesn’t offset the fee structure impact on player returns.

Casinomite Quick Verdict

Score: 3.4 out of 5

Casinomite presents fundamental issues for UK players through its fee structure. The 1% withdrawal fee applies to all cashouts, capped at £3, while Pay by Phone deposits incur a 15% charge. These fees reduce player returns compared to alternative operators offering fee-free transactions.

The casino’s September 2024 launch means limited operational history for assessment. Recent player complaints on Trustpilot cite delayed payments and poor support experiences, with reviewers describing support interactions as “abusive and threatening.” The platform offers 2,400+ games from providers including Play’n GO and Pragmatic Play, though this selection doesn’t compensate for the fee impact.

ProgressPlay’s £1 million UKGC fine for compliance failures indicates operational concerns beyond Casinomite specifically. The 25% welcome bonus up to £50 carries 10x wagering requirements, but maximum conversion limits restrict potential returns.

Casinomite Pros and Cons

Casinomite operates with a fee structure affecting player value. The dual licensing provides regulatory oversight, though recent operator fines raise compliance questions. Player feedback indicates issues with withdrawal processing and support quality.

Casinomite Promotions

Casinomite’s promotional structure includes fees affecting player value. The welcome bonus provides a 25% deposit match up to £50 with 10x wagering requirements on the bonus amount. The offer requires a £10 minimum deposit and excludes Skrill and Neteller transactions.

Bonus terms include 30-day completion requirements and maximum conversion limits of 1x the bonus amount. These restrictions mean players cannot win more than the original bonus value, regardless of wagering success. The casino operates promotional offers across its network of ProgressPlay sites.

Ongoing promotions include reload bonuses with higher wagering requirements (50x) than the welcome offer, creating a less favourable structure for regular players. Cashback promotions are available, though these require deposit commitments to qualify.

Casinomite Usability

Casinomite operates through web browsers without native mobile applications. The platform provides basic navigation for game selection and account management, though the interface lacks modern design elements found at competing operators.

The game lobby organises content with standard filtering options by provider and game type. Search functionality locates specific titles, with recently played games appearing for access. The casino updates its selection regularly based on provider releases.

Mobile access requires browser use across iOS and Android devices. The responsive design adapts to different screen sizes, though functionality remains basic compared to dedicated mobile platforms. Customer support access is available through live chat and email channels.

Casinomite Payment Methods

Casinomite’s payment structure includes fees uncommon in the current market. All withdrawals incur a 1% processing fee capped at £3, regardless of method or frequency. Pay by Phone deposits carry a 15% fee, significantly impacting deposit value.

The casino supports 11 payment methods including Visa Debit, Mastercard, PayPal, Apple Pay, Skrill, Neteller, and Paysafecard. Minimum deposits range from £10-£20 depending on method, with most transactions processing instantly for deposits.

Withdrawal processing occurs within 24 hours at casino level, followed by payment provider timelines. E-wallet withdrawals complete in 0-1 business days, while card transactions require 3-7 working days. Minimum withdrawal amounts are £5 for most methods, rising to £20 for Skrill and Neteller.

Casinomite Slot Games

The casino’s game library includes 2,400+ titles from 50+ software providers. Available developers include Play’n GO, Pragmatic Play, Red Tiger Gaming, Wazdan, and Big Time Gaming, offering varying volatility levels and gameplay mechanics.

Slot categories include standard video slots, Megaways titles, and progressive jackpot games. The Megaways collection features approximately 100 games with variable paylines. Popular titles include Starburst, Book of Dead, and newer releases like Money Train 3.

Table game options include RNG versions of roulette, blackjack, poker, and baccarat alongside the live dealer selection. These digital versions provide faster gameplay and lower minimum stakes compared to live alternatives.

Play’n Go

(190)

Pragmatic Play

(254)

Red Tiger

(66)

Wazdan

(4)

Big Time Gaming

(54)

NextGen Gaming

(5)

Playtech

(6)

Casinomite Live Casino and Table Games

The live dealer section offers approximately 80 tables powered by Evolution Gaming and Playtech. Game types include roulette, blackjack, baccarat, and craps variants, plus game show-style options for players seeking alternative formats.

Multiple variants are available for each game type, from standard European Roulette to Lightning Roulette, and classic blackjack through to Speed Blackjack variants. The selection provides basic coverage of popular table games.

Evolution Gaming and Playtech supply the live casino platform with high-definition streaming and professional dealers. The range focuses on established game types rather than innovative formats available at competing operators.

Casinomite Support

Casinomite provides customer support through live chat and email channels. The live chat operates 24/7 with response times averaging 1-2 minutes based on our testing. Email support is available at [email protected] with responses typically within UK business hours.

Player complaints on Trustpilot cite “abusive and threatening live chat support” as a specific issue. Recent reviews from 2025 describe support interactions that fail to resolve payment delays and bonus disputes adequately.

The FAQ section covers account management, bonuses, payments, and technical issues. Phone support is not available, limiting contact options for players requiring immediate assistance with urgent matters.

Casinomite Security

Casinomite operates under dual licensing from the UK Gambling Commission (licence 39335) and Malta Gaming Authority. The UKGC licence ensures compliance with UK consumer protection standards, while the MGA licence provides European regulatory oversight.

The platform employs 128-bit SSL encryption for data transmission security. All games use RNG technology tested and certified for fair operation. KYC checks and anti-money laundering controls operate as required by licensing conditions.

ProgressPlay Limited’s recent £1 million UKGC fine for AML violations indicates regulatory compliance issues. The penalty, issued in August 2025, related to failures in anti-money laundering procedures across the operator’s casino network.

Casinomite Responsible Gambling

Casinomite implements standard responsible gambling tools as required by UKGC licensing. Players can set deposit limits (daily, weekly, monthly), loss limits, and reality check notifications through account settings. Time-out periods range from 24 hours to six months.

Self-exclusion options include minimum six-month periods or permanent account closure. Links to GamCare and GambleAware provide external support resources for players requiring professional assistance.

The casino operates within UK regulatory requirements for player protection measures. However, player complaints on independent review sites indicate issues with the implementation of these protections in practice.

Casinomite Verdict

Casinomite’s fee structure creates fundamental disadvantages for UK players. The 1% withdrawal fee on all cashouts, combined with 15% Pay by Phone deposit charges, represents poor value compared to operators offering fee-free transactions. These costs directly impact player returns regardless of gaming outcomes.

Player feedback indicates significant issues beyond fees, including delayed withdrawals and poor support experiences. Trustpilot reviews from 2025 describe the casino as “as close to an actual scam as you can legally get” due to payout problems and unhelpful customer service.

ProgressPlay’s £1 million UKGC fine for AML violations raises operator-level concerns. While Casinomite maintains regulatory licensing, the parent company’s compliance failures and player complaints suggest better alternatives exist within the regulated market.

FAQs For Casinomite

• Is Casinomite Casino licensed and regulated?

  Yes, Casinomite Casino holds licences from both the UK Gambling Commission (licence 39335) and the Malta Gaming Authority. The casino was established in 2024 by ProgressPlay Limited, which was fined £1 million by the UKGC in August 2025 for anti-money laundering violations.
• What fees does Casinomite charge?

  Casinomite charges a 1% processing fee on all withdrawals, capped at £3. Pay by Phone deposits incur a 15% processing fee. Most other deposit methods are fee-free, though the withdrawal fee applies regardless of method used.
• What is the welcome bonus at Casinomite?

  Casinomite offers a 25% deposit match bonus up to £50. The bonus requires a £10 minimum deposit and carries 10x wagering requirements on the bonus amount only. Maximum conversion is limited to 1x the bonus amount, and the bonus expires after 30 days. Deposits via Skrill and Neteller are excluded.
• How many games does Casinomite offer?

  Casinomite features over 2,400 games from more than 50 providers including Play’n GO, Pragmatic Play, NetEnt, Red Tiger Gaming, and Evolution Gaming. The casino also offers approximately 80 live dealer games from Evolution and Playtech.
• What are the withdrawal times at Casinomite?

  Withdrawals at Casinomite are processed within 24 hours at casino level. E-wallet withdrawals typically complete within 0-1 business days after processing, while card transactions require 3-7 working days. All withdrawals incur a 1% processing fee, capped at £3.
• Why does Casinomite have a low Trustpilot rating?

  Casinomite’s Trustpilot rating of 2.9/5 reflects player complaints about delayed withdrawals, poor customer support quality, and concerns about payout practices. Recent reviews describe support interactions as abusive and the casino as offering poor value due to fees.
• Does Casinomite have a mobile app?

  Casinomite does not offer native iOS or Android apps. The platform is accessible through mobile browsers on iOS and Android devices with responsive design. This provides basic functionality without requiring downloads, though lacks features available through dedicated applications.
• What responsible gambling tools does Casinomite offer?

  Casinomite provides standard responsible gambling tools including deposit limits (daily, weekly, monthly), loss limits, reality checks, and time-out periods from 24 hours to six months. Permanent self-exclusion is also available. Links to GamCare and GambleAware support organisations are provided.