Caxino Casino Review
Caxino Casino is permanently closed to UK players. The casino never held a UK Gambling Commission licence, operating exclusively under a Malta Gaming Authority licence throughout its existence. Owned by Rootz Limited (now Wildz Group), Caxino specialised in European and Canadian markets rather than the UK. Be aware that the caxino.com domain may have been repurposed by unrelated operators. Always verify any casino site on the UKGC public register before creating an account.
Caxino History
Caxino was launched in June 2020 as the second online casino from Rootz Limited, following the success of their flagship site Wildz. The company, which rebranded to Wildz Group in July 2025, established Caxino as a modern, mobile-first casino targeting international players primarily across Europe and Canada.
The casino quickly gained recognition for its distinctive Spinbox™ rewards system – a unique feature that automatically dispensed free spins based on player activity and preferences. Unlike traditional loyalty programmes, Spinbox personalised rewards based on individual gaming behaviour, which proved popular with regular players.
Caxino operated alongside a growing portfolio of Rootz/Wildz Group casinos, including Wheelz (launched 2021 with David Hasselhoff as brand ambassador), Spinz (2022 with live streaming functionality), Chipz (2022 with a no-bonus concept), and Tuplaus (2025, Finnish-focused). This family of casinos shared the same MGA licence and platform technology but served different market segments and player preferences.
Throughout its operational history, Caxino focused on speed and simplicity. The platform was designed mobile-first, with a clean interface that allowed for quick navigation and fast-loading games. The casino became known for rapid payment processing – particularly fast withdrawals – which earned it recognition among players who valued efficiency.
While Caxino maintained positive player feedback and was rated 4.3 out of 5 by FruitySlots.com, the operator made a strategic decision to focus on markets where they held relevant licences. This meant UK players were gradually excluded as the site never obtained UKGC authorisation.
What Caxino Offered
Caxino featured an extensive collection of online slots and live casino games powered by industry-leading software providers. The games selection included titles from companies like NetEnt, Microgaming, Play’n GO, Pragmatic Play, and Evolution Gaming, among others. Players had access to thousands of slot titles, progressive jackpots, and premium live dealer tables.
The casino’s standout feature was the Spinbox™ system – an automated reward mechanism that gave players free spins based on their gaming activity. This innovation set it apart from standard loyalty programmes by providing personalised bonuses without requiring opt-in or complex conditions.
Caxino accepted a variety of payment methods tailored to its international player base. The platform processed withdrawals quickly, which became a hallmark of the Rootz brand. Customer support was available through live chat, providing assistance to players who needed help with their accounts or gaming experience.
The operator implemented standard security measures including GDPR compliance for data protection and responsible gambling tools such as deposit limits, reality checks, and self-exclusion options. All communication and transactions were protected using encryption technology typical of regulated online casinos.
Why Do Online Casinos Close?
Online casinos close for several reasons, and it happens more often than most players realise.
Financial viability is the most common factor. Running a licensed online casino involves significant costs – platform fees, game licensing, payment processing, compliance staff, and marketing. Smaller operators sometimes find these overheads unsustainable, particularly in competitive markets like the UK.
Regulatory changes also play a role. The UK Gambling Commission regularly updates its requirements, and operators that cannot meet new standards may choose to surrender their licence rather than invest in compliance. This has become more common since the tightening of affordability checks and enhanced due diligence requirements.
Corporate restructuring accounts for many closures. When larger gambling groups acquire smaller operators, they often consolidate brands – keeping the strongest performers and retiring the rest. The players and sometimes even the staff move to sister sites within the same group.
In some cases, the UKGC itself revokes or suspends a licence due to regulatory failures, which forces an immediate closure.
Is the Caxino Website Still Safe?
When a casino closes, its domain name eventually expires and can be purchased by anyone. This is a genuine risk that players should take seriously.
The Caxino domain may no longer be operated by the original company. Unrelated third parties – sometimes unlicensed operators based offshore – can acquire expired casino domains and launch new gambling sites under the same name. These sites have no connection to the original operator, no UK licence, and no obligation to protect your funds.
Before depositing at any site, always verify its licence status on the UKGC public register at https://www.gamblingcommission.gov.uk/public-register. Search for the operator name (not the casino brand) to confirm they hold a valid licence.
If the Caxino domain is now showing a gambling site that is not listed on the UKGC register, do not create an account or deposit any money. Report the site to the UKGC and Action Fraud.
Alternatives to Caxino
All Rootz/Wildz Group casinos are closed to UK players, including sister sites Wildz, Wheelz, Spinz, Chipz, and Tuplaus. These operate under the same MGA licence and all block UK registrations.
Duelz Casino – New for 2025 with 2,800+ slots and 250+ live tables. Offers PvP tournaments, 10% weekly cashback, and same-day withdrawals to Visa Fast-Funds and PayPal. New players get 100% up to £100 plus 100 free spins with 30x wagering.
Bet442 – Recently rebranded from 442.com, this casino processes withdrawals in under 2 hours via Faster Payments. Features 2,000+ games and instant leaderboard races. Use code CASINO when depositing £20+ to receive £20 in free bets with 1x turnover.
Rizk Casino – Re-launched in January 2025 after a 15-month UK hiatus. Notable for its Withdrawal Lock feature preventing reverse withdrawals, plus 3,200+ games and eCOGRA certification. New customers receive 100% up to £100 plus 100 free spins on Big Bass Bonanza.
You can also browse our guides to new UK casinos, fast withdrawal casinos, and best casinos for more licensed UK alternatives.
What Happens to My Data and Money?
The UK Gambling Commission requires licensed operators to follow a structured wind-down process when closing. This includes returning all customer funds within a reasonable timeframe and providing clear communication about the closure timeline.
Customer funds held by UKGC-licensed operators must be protected under one of three segregation levels. When a casino closes, players should receive their remaining balances. If you had funds in your account when Caxino closed and have not received them, contact the operator directly using any email addresses from your account correspondence.
Your personal data is protected under GDPR regardless of whether the casino is still operating. You have the right to request deletion of your data by contacting the operator’s data protection officer. If the company has dissolved, you can raise a complaint with the Information Commissioner’s Office (ICO).
Dispute resolution remains available through independent bodies. If you have an unresolved complaint, you can contact IBAS (Independent Betting Adjudication Service) or the ADR provider specified in the casino’s original terms. GAMSTOP self-exclusion registrations remain active across all UKGC-licensed operators, so any existing self-exclusion continues to apply at other UK casinos.
FAQs About Caxino
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Is Caxino still open?
No, Caxino is permanently closed to UK players. The casino never held a UK Gambling Commission licence and therefore cannot legally accept UK residents. Caxino operates internationally under its Malta Gaming Authority licence but blocks UK players. -
What happened to Caxino?
Caxino operates under Rootz Limited (now Wildz Group) with an MGA licence, but the casino chose not to enter the UK market. UK players have been progressively excluded from accessing the site. The casino continues to accept players from other European countries and Canada under its international licence. -
Can I get my money back from Caxino?
Caxino was never available to UK players, so UK residents shouldn’t have accounts or funds there. If you played internationally and have remaining balance, contact Rootz Limited’s customer support. For UK players, you should only play at UKGC-licensed casinos for proper fund protection. -
Is the Caxino website safe to use?
If you discover a site operating as Caxino that accepts UK players, exercise caution. Always verify any online gambling site on the UKGC public register before depositing. The original Caxino domain could be repurposed by unrelated operators, so never assume a familiar name means a legitimate UK-licensed operation. -
Where can I play instead of Caxino?
UK players can choose from many Caxino alternatives. We recommend UKGC-licensed options like Duelz Casino with 2,800+ games and same-day withdrawals, Bet442 with sub-2-hour Fast-Funds payments, or Rizk Casino with its Withdrawal Lock feature. These offer similar modern casino experiences while holding proper UK licences. -
Who owned Caxino Casino?
Caxino was operated by Rootz Limited, a company registered in Malta (C 83903) and rebranded to Wildz Group in July 2025. The group also operates Wildz, Wheelz, Spinz, Chipz, and Tuplaus casinos, all under Malta Gaming Authority licence MGA/B2C/599/2018 issued on 30 April 2019.
