ComeOn Casino Review
ComeOn Casino is permanently closed. The operator ceased all UK operations on 29 September 2019, with the UK Gambling Commission licence surrendered. Warning: The ComeOn domain may now be operated by unrelated third parties. Do not deposit money without checking the UKGC register.
ComeOn History
ComeOn Casino launched in the UK market in 2014, operated by ComeOn Group (a subsidiary of Cherry AB). From the beginning, the casino positioned itself as a modern all-rounder, combining slots, live casino games, and sports betting in a single platform.
Throughout its five-year UK operation, ComeOn built a reputation for innovative promotions and a user-friendly interface. Our team particularly noted their wide variety of promotional offers, which changed regularly to keep gameplay fresh for regular players.
The casino operated several sister sites including MobileBet and GetLucky, all of which were managed under the same Cherry AB corporate structure. These brands were sunset together during the September 2019 UK market withdrawal.
Before its closure, ComeOn maintained a solid reputation among UK players, earning a 4.1/5 rating. The casino was known for its Scandinavian approach to gaming – clean design, straightforward terms, and reliable customer service.
What ComeOn Offered
ComeOn provided a comprehensive gaming experience that catered to casino enthusiasts and sports bettors alike. The platform featured three main gaming verticals: an extensive slots collection, professional live casino tables, and competitive sports betting markets.
The slots library included popular titles from leading providers, with progressive jackpots and regular new releases. Players also enjoyed the live casino section, which offered classic table games with real dealers and streaming quality that was considered advanced for its time.
Payment options were competitive for the era, supporting major debit cards, e-wallets, and bank transfers. Withdrawal processing times were reasonable, typically completing within 24-48 hours for verified accounts. These processing speeds were standard among the fast payout casinos available at the time.
Customer support operated seven days a week through live chat and email channels. The support team was based in Europe and known for their professional approach to handling player queries and complaints.
Why Do Online Casinos Close?
Online casinos close for several reasons, and it happens more often than most players realise.
Financial viability is the most common factor. Running a licensed online casino involves significant costs – platform fees, game licensing, payment processing, compliance staff, and marketing. Smaller operators sometimes find these overheads unsustainable, particularly in competitive markets like the UK.
Regulatory changes also play a role. The UK Gambling Commission regularly updates its requirements, and operators that cannot meet new standards may choose to surrender their licence rather than invest in compliance. This has become more common since the tightening of affordability checks and enhanced due diligence requirements.
Corporate restructuring accounts for many closures. When larger gambling groups acquire smaller operators, they often consolidate brands – keeping the strongest performers and retiring the rest. The players and sometimes even the staff move to sister sites within the same group.
In some cases, the UKGC itself revokes or suspends a licence due to regulatory failures, which forces an immediate closure.
Is the ComeOn Website Still Safe?
When a casino closes, its domain name eventually expires and can be purchased by anyone. This is a genuine risk that players should take seriously.
The ComeOn domain may no longer be operated by the original company. Unrelated third parties – sometimes unlicensed operators based offshore – can acquire expired casino domains and launch new gambling sites under the same name. These sites have no connection to the original operator, no UK licence, and no obligation to protect your funds.
Before depositing at any site, always verify its licence status on the UKGC public register at https://www.gamblingcommission.gov.uk/public-register. Search for the operator name (not the casino brand) to confirm they hold a valid licence.
If the ComeOn domain is now showing a gambling site that is not listed on the UKGC register, do not create an account or deposit any money. Report the site to the UKGC and Action Fraud.
Alternatives to ComeOn
Since ComeOn Group closed all its UK operations simultaneously, no sister sites remain available to UK players. However, our team has identified several excellent UKGC-licensed alternatives that offer similar features to what ComeOn provided.
MrQ Casino – MrQ is a no-wagering casino that many players appreciate for its straightforward, bonus-without-strings approach, similar to what ComeOn was known for. With a strong slots library and fast withdrawals, it’s built a solid reputation among UK players.
Betway Casino – This all-rounder provides both casino and sportsbook options like ComeOn did. With extensive sports markets, regular promotions, and support for major payment methods, Betway delivers a comprehensive gaming experience.
QuinnBet Casino – Known for fast payouts and extensive sports coverage, QuinnBet offers a wide range of sports markets alongside its casino. Their responsive customer support and dedicated mobile experience make them a solid choice for players seeking ComeOn-style convenience.
You can also browse our guides to best UK online casinos, new casinos, and no wagering casinos to find sites that match your preferences.
What Happens to My Data and Money?
The UK Gambling Commission requires licensed operators to follow a structured wind-down process when closing. This includes returning all customer funds within a reasonable timeframe and providing clear communication about the closure timeline.
Customer funds held by UKGC-licensed operators must be protected under one of three segregation levels. When a casino closes, players should receive their remaining balances. If you had funds in your account when ComeOn closed and have not received them, contact the operator directly using any email addresses from your account correspondence.
Your personal data is protected under GDPR regardless of whether the casino is still operating. You have the right to request deletion of your data by contacting the operator’s data protection officer. If the company has dissolved, you can raise a complaint with the Information Commissioner’s Office (ICO).
Dispute resolution remains available through independent bodies. If you have an unresolved complaint, you can contact IBAS (Independent Betting Adjudication Service) or the ADR provider specified in the casino’s original terms. GAMSTOP self-exclusion registrations remain active across all UKGC-licensed operators, so any existing self-exclusion continues to apply at other UK casinos.
FAQs About ComeOn
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Is ComeOn Casino still open?
No, ComeOn Casino is permanently closed to UK players. The operator ceased all UK operations on 29 September 2019 and surrendered its UK Gambling Commission licence. The closure was voluntary and not due to regulatory issues. -
What happened to ComeOn Casino?
ComeOn Group, owned by Cherry AB, announced in September 2019 that it was withdrawing from the UK market to concentrate on other European markets deemed more favourable. All UK operations ended on 29 September 2019, with new player registrations stopping on 23 September and deposits ending on 27 September. -
Can I get my money back from ComeOn Casino?
If you had funds in your ComeOn account when the casino closed, these should have been returned to you. Under UKGC requirements, operators must return all customer balances during closure. If you have not received your funds, contact ComeOn directly using any email addresses from your account history. -
Is the ComeOn website safe to use?
The original ComeOn website for UK players is closed. However, the domain may have been purchased by unrelated third parties who could operate gambling sites under the same name. Always verify any site’s UKGC licence status before playing. If it’s not listed on the UKGC public register, do not deposit money. -
Where can I play instead of ComeOn Casino?
Since ComeOn’s sister sites (MobileBet and GetLucky) also closed, we recommend UKGC-licensed alternatives like PlayOJO (no-wagering bonuses), NetBet (casino + sportsbook combo), or Vbet (fast payouts). These offer similar features to what ComeOn provided UK players.
