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Lucky Cow Bingo

Lucky Cow Bingo
2.6/5
Welcome Bonus Win up to £6,000 Welcome Bonus
Lucky Cow Bingo
2.6/5
Welcome Bonus Welcome Bonus
Win up to £6,000 Welcome Bonus

Lucky Cow Bingo Casino Review

Company Jumpman Gaming Limited
Live Casino Yes
Minimum Deposit £10
Established 2015
Slots 1000
Cashout 24 – 72 Hours
Welcome Bonus Win up to £6,000 Welcome Bonus
Live Chat No

Lucky Cow Bingo launched in 2015 under the operation of Jumpman Gaming Limited, establishing itself within the UK bingo market. The casino holds licences from both the UK Gambling Commission (licence number 39175) and the Alderney Gambling Control Commission, ensuring regulatory compliance for players in Great Britain and internationally.

The platform specialises in bingo gaming with 10 unique rooms covering four variants (30-ball, 75-ball, 80-ball, and 90-ball), all powered by Pragmatic Play software. Beyond bingo, the casino offers over 1,000 slot titles and 130+ table games from 19 software providers including Pragmatic Play, NetEnt, Quickspin, and Playtech.

Key features include instant deposits via 10 payment methods (Visa, Mastercard, PayPal, Skrill, and mobile options), though withdrawals carry a £2.50 fee and take 24-72 hours for processing. The minimum deposit stands at £10, making it accessible for casual players.

Our team evaluated Lucky Cow Bingo across gaming variety, payment processing, customer support, and regulatory compliance. Whilst the licensing credentials and bingo selection are solid, player feedback highlights concerns about withdrawal speeds and support accessibility that factor into our overall assessment.

Lucky Cow Bingo - Homepage Offer
Lucky Cow Bingo > Homepage Offer

Lucky Cow Bingo Quick Verdict

Score: 2.6 out of 5

Lucky Cow Bingo presents a mixed picture for UK players. The platform benefits from solid regulatory credentials with dual licensing from the UKGC and Alderney, providing essential player protections. Bingo enthusiasts will appreciate the 10 dedicated rooms covering all popular variants, whilst slot players can explore over 1,000 titles from established providers.

However, the casino faces notable challenges that impact the player experience. The £2.50 withdrawal fee on every transaction, combined with processing times of 24-72 hours plus bank transfer delays, represents a significant drawback. Customer support proves limited, with no 24/7 live chat and only restricted WhatsApp availability during weekday business hours.

Player feedback reveals concerns about verification processes and withdrawal handling, reflected in ratings of 1.6/5 on Trustpilot and 2.6/5 on WhichBingo. These issues temper the positives around game selection and licensing.

The welcome offer centres on a Mega Wheel promotion with free spins rather than traditional match bonuses, which may appeal differently to various player types. Wagering requirements of 65x on bonus winnings are notably high compared to industry averages.

Lucky Cow Bingo suits casual bingo players seeking variety in room formats and ticket prices. Players prioritising responsive support or fast withdrawals may find better options elsewhere in the UK market.

Lucky Cow Bingo Pros and Cons

Lucky Cow Bingo operates within a competitive UK bingo market, and understanding its strengths and limitations helps players make informed decisions. Whilst the platform delivers solid game variety and regulatory compliance, certain operational aspects warrant consideration.

We’ve assessed the casino across licensing, game selection, payment processing, customer support, and user experience. This balanced evaluation reflects both the platform’s genuine advantages and the areas where it falls short of player expectations.

Here’s our detailed breakdown of what Lucky Cow Bingo does well and where improvements are needed:

Pros

  • Dual licensing from UKGC and Alderney Gambling Control Commission
  • 10 dedicated bingo rooms with 4 variants (30, 75, 80, 90-ball)
  • Over 1,000 slot titles from 19 software providers
  • 10 payment methods including PayPal and mobile options
  • Instant deposit processing with no fees (except Pay by Mobile)
  • Android mobile app available with full functionality
  • Comprehensive responsible gambling tools accessible 24/7

Cons

  • £2.50 fee charged on all withdrawals
  • No 24/7 live chat support (limited WhatsApp weekdays only)
  • Withdrawal processing takes 24-72 hours plus bank delays
  • High wagering requirements (65x on bonus winnings)
  • No iOS mobile app currently available

Lucky Cow Bingo Promotions

Lucky Cow Bingo structures its promotional offerings to appeal to both new and returning players. The current welcome promotion centres on a Mega Wheel mechanic rather than traditional match bonuses, whilst ongoing promotions provide regular opportunities for existing members.

Promotional terms at online casinos significantly impact the actual value players receive. Understanding wagering requirements, time limits, and qualifying conditions ensures you can assess whether offers suit your playing style and budget.

We’ll break down both the welcome offer and ongoing promotions below, highlighting key terms that affect how and when you can access winnings.

Welcome Bonus

New players at Lucky Cow Bingo can activate the Mega Wheel welcome offer with a minimum deposit of £10. This promotion differs from traditional match bonuses by using a spinning wheel mechanic to determine your reward.

Upon making your qualifying first deposit, you’ll spin the Mega Wheel to win prizes including free spins and Amazon vouchers. The maximum conversion value from the wheel stands at £250, setting the ceiling for what you can extract from the promotion.

Critical terms to note include 65x wagering requirements on any bonus winnings generated from free spins. This means if you win £10 from free spins, you’ll need to wager £650 before withdrawing those winnings. The wagering requirement applies to bonus winnings only, not your deposit amount.

The bonus must be completed within 30 days of activation, after which any unused bonus funds and associated winnings will expire. This completion period is relatively standard but requires consistent play to meet the wagering threshold.

Additional conditions include:

  • Available on first deposit only
  • Free spins are allocated to specific games
  • Maximum bet limits apply whilst wagering (typically £5 per spin)
  • Account verification required before withdrawal of winnings
  • Full terms available on the promotions page

The Mega Wheel format adds an element of chance to the welcome offer compared to guaranteed match percentages. Whilst some players may land higher rewards, others might receive lower-value prizes, creating variable value across new registrations.

Ongoing Promotions

Lucky Cow Bingo refreshes its promotional calendar regularly with seasonal offers and loyalty-focused rewards. The Jumpman Gaming network provides a framework for promotions that rotate across sister sites, ensuring existing players encounter fresh opportunities.

Typical ongoing promotions include:

  • Daily Free Bingo – Scheduled rooms offering tickets at no cost with real prize pools
  • Reload Bonuses – Deposit matches on subsequent deposits for returning players
  • Seasonal Campaigns – Holiday-themed promotions with enhanced prizes during peak periods

The promotions page displays current active offers, though availability changes frequently. Players should check regularly to catch limited-time campaigns, as the casino doesn’t always send email notifications for every promotion.

Wagering requirements on ongoing promotions typically mirror the welcome offer at 65x bonus winnings, though specific terms vary by campaign. This consistency simplifies understanding of terms but maintains high playthrough thresholds across the board.

Lucky Cow Bingo Usability

Lucky Cow Bingo operates on the Jumpman Gaming platform, providing a functional interface for accessing bingo rooms, slots, and table games across devices. The site prioritises straightforward navigation, though certain limitations in support accessibility and mobile app availability impact the overall user experience.

We’ll examine how the platform performs across three critical usability factors: finding and launching games, accessing help when needed, and compatibility with different devices.

Game Navigation: The lobby categorises games into clear sections – Bingo, Slots, Table Games, and Live Casino. Bingo rooms display ticket prices, start times, and player counts, allowing you to filter by these criteria to find suitable games quickly. Slots can be browsed by provider or searched directly by title. The interface loads games within the browser without requiring downloads, though initial loading times vary depending on game complexity.

Finding Help and Support: Customer support proves more limited than competitors. The casino offers no 24/7 live chat, instead providing WhatsApp messaging Monday-Friday 9:30am-6pm for real-time assistance during business hours. Outside these times, players must submit queries via web form with responses taking up to 2 business days. The FAQ section covers basic questions about deposits, withdrawals, and account management, though it lacks depth on technical issues.

Device Compatibility: Lucky Cow Bingo provides multiple access methods. The mobile-optimised website works across iOS and Android devices using HTML5 technology, delivering the full game library through your browser without requiring downloads. An Android app launched in December 2023 is available via Google Play, offering deposit/withdrawal functionality and access to bingo rooms and slots. iOS users currently lack a dedicated app and must use the mobile website instead. Desktop access works across Windows and Mac systems via standard web browsers, with games scaling appropriately to screen size.

The platform’s usability sits at an acceptable level for casual bingo players who don’t require constant support access. However, players accustomed to 24/7 live chat may find the limited WhatsApp availability frustrating, particularly during evening play sessions when support isn’t available.

Lucky Cow Bingo Payment Methods

Lucky Cow Bingo supports 10 payment methods covering cards, e-wallets, and mobile options. Deposits process instantly for most methods, whilst withdrawal handling includes fees and processing delays that warrant close attention.

Deposit processing completes instantaneously for Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, Apple Pay, and Google Pay with no fees charged by the casino. Pay by Mobile deposits carry a £2.50 fee for transactions of £5 or more, making it the costliest deposit option. The £10 minimum deposit applies across all methods, setting a low entry point for casual players.

Withdrawal processing follows a multi-stage timeline. After requesting a withdrawal, the casino holds funds in a pending period of 24-72 hours for security checks and verification. Once approved, transfers to your chosen payment method take an additional 1-3 business days, creating a total wait of 4-6 days from request to receipt in typical cases.

Every withdrawal incurs a £2.50 processing fee charged by the casino regardless of amount or method. This fixed fee impacts smaller withdrawals more significantly – withdrawing £20 effectively costs 12.5% in fees, whilst £100 withdrawals lose 2.5% to the charge.

Players can register up to 3 payment cards per account, providing flexibility in choosing deposit sources. All withdrawal methods must match the deposit method used for anti-money laundering compliance, with exceptions requiring additional verification.

Payment MethodDepositProcessing TimeWithdrawalProcessing Time
Visa DebitInstant24-72 hours + 1-3 days
MastercardInstant24-72 hours + 1-3 days
MaestroInstant24-72 hours + 1-3 days
PayPalInstant24-72 hours + 30 mins
SkrillInstant24-72 hours + 30 mins
NetellerInstant24-72 hours + 30 mins
PaysafecardInstantN/A
Pay by MobileInstant (£2.50 fee)N/A
Apple PayInstant24-72 hours + 1-3 days
Google PayInstant24-72 hours + 1-3 days

The £2.50 withdrawal fee represents one of the casino’s most notable drawbacks, particularly for players who withdraw frequently or in smaller amounts. Combined with the 24-72 hour pending period, the payment experience lags behind competitors offering fee-free instant withdrawals.

Lucky Cow Bingo Bingo Games

Bingo forms the core offering at Lucky Cow Bingo, with 10 dedicated rooms providing the full spectrum of variants UK players expect. The casino delivers four bingo formats – 30-ball, 75-ball, 80-ball, and 90-ball – ensuring variety whether you prefer quick-fire speed games or traditional full-house formats.

All bingo software comes from Pragmatic Play, one of the industry’s established providers known for reliable gaming mechanics and clear ticket layouts. The single-provider approach creates consistency across rooms but limits the diversity some multi-provider platforms offer.

Room selection tools help players find suitable games quickly. You can filter by ticket price, start time, and number of players, making it straightforward to locate low-stakes casual rooms or higher-prize scheduled sessions. Ticket prices span from pennies to pounds, accommodating different bankroll sizes.

Customisation options include avatar selection and dabber colour choices, adding personal touches to your bingo experience. Auto-daub functionality handles marking numbers automatically, letting you multi-table across several rooms without missing calls.

Chat features in each room create community engagement, though moderation varies depending on room activity levels. Free daily bingo rooms provide no-cost entry opportunities with real prize pools, letting you test the platform or play without risking deposits.

Lucky Cow Bingo - Bingo Games
Lucky Cow Bingo > Bingo Games

The 10-room structure provides adequate variety for a bingo-focused site, though larger competitors may offer 20+ rooms with more frequent game start times. Prize pools scale with player participation, creating fluctuating value across different rooms and time periods.

Lucky Cow Bingo Slot Games

Lucky Cow Bingo extends beyond bingo with over 1,000 slot titles spanning classic three-reel games through to modern video slots with bonus features. The selection draws from 19 software providers, ensuring diverse mechanics, themes, and volatility profiles.

Key providers include Pragmatic Play, NetEnt, Quickspin, and Playtech, alongside niche developers like Red Tiger Gaming, Nolimit City, and Northern Lights Gaming. This provider mix delivers recognisable branded titles (Rainbow Riches, Starburst) whilst introducing lesser-known games that may offer better value.

The slot lobby organises games by provider, popularity, and new releases. Search functionality lets you jump directly to specific titles if you know what you’re seeking. Games launch within your browser without requiring downloads, though load times vary – simpler slots open instantly whilst feature-heavy releases may take several seconds.

Lucky Cow Bingo - Slots
Lucky Cow Bingo > Slots

Whilst the casino doesn’t publish update frequencies, the Jumpman Gaming network typically adds new releases weekly. The 1,000+ count provides solid variety, though dedicated slot sites may offer two or three times this selection. For players primarily interested in bingo, the slot library serves as a worthwhile secondary offering.

Lucky Cow Bingo Live Casino and Table Games

Lucky Cow Bingo complements its bingo and slot offerings with 130+ table games spanning both standard and live dealer variants. This selection covers the core categories UK players expect whilst providing enough depth for regular table game sessions.

Standard table games include multiple variants of blackjack, roulette, baccarat, sic bo, and poker, delivered through software simulations that play instantly without dealer waiting times. These work well for players practising strategies or preferring faster game cycles.

The live casino section broadcasts real dealers in HD quality, creating an authentic casino atmosphere from your device. Popular titles include Rainbow Riches Live, Grand Roulette Live, Baccarat Live, and 9 Pots of Gold Live. Game show formats like Sweet Bonanza Candyland blend slot-style bonus wheels with live presentation.

Lucky Cow Bingo - Live Casino & Table Games
Lucky Cow Bingo > Live Casino & Table Games

Live casino stake ranges accommodate various bankroll sizes, with minimum bets starting from £0.10 on some roulette tables through to VIP tables accepting hundreds per hand. Streaming quality remains stable on both mobile and desktop connections, though lower bandwidth may occasionally cause brief buffering.

The 130+ table game count sits comfortably within mid-range offerings. Whilst dedicated live casino brands may provide more extensive selections with additional game show variants, Lucky Cow Bingo delivers sufficient variety for players seeking table games alongside their primary bingo interests.

What About Other Casino Games?

Beyond bingo, slots, and table games, Lucky Cow Bingo includes additional categories that round out the gaming library. These supplementary offerings won’t be extensive enough to satisfy dedicated fans of these genres, but they add welcome variety for players exploring different game types.

Scratchcards provide instant-win opportunities with various themes and prize structures. These digital versions of physical scratch tickets reveal results immediately, offering quick gaming sessions when you’re short on time.

No sports betting or virtual sports are currently available at Lucky Cow Bingo, keeping the focus firmly on casino-style games. Players seeking comprehensive sports wagering alongside their bingo and slot play would need to maintain accounts at separate dedicated sportsbooks.

How To Open an Account

Creating an account at Lucky Cow Bingo takes just a few minutes through a straightforward registration process. The casino requires standard personal information for UKGC compliance and account security.

To get started, click the prominent Join or Register button displayed on the homepage. This opens the registration form where you’ll complete the following steps:

  1. Enter your email address and create a secure password
  2. Provide your full legal name as it appears on identification documents
  3. Enter your date of birth to confirm you meet the minimum age requirement of 18
  4. Supply your residential address including postcode for verification purposes
  5. Input your mobile number for account notifications and security
  6. Complete verification by uploading photo ID and proof of address when prompted
  7. Make your first deposit of £10 or more to activate the Mega Wheel welcome offer

Account verification typically processes within 24-48 hours. Verification documents must be clear, in-date, and show your full name and address. Accepted ID forms include passport, driving licence, or national identity card. Proof of address can be a utility bill, bank statement, or council tax letter dated within the last three months.

Once verified, you’ll gain full access to deposits, gameplay, and withdrawal functions. The casino may request additional verification before processing your first withdrawal as part of standard anti-money laundering procedures.

Lucky Cow Bingo Support

Customer support at Lucky Cow Bingo operates through limited channels compared to many UK casino competitors. Understanding what support is available and when helps set realistic expectations for assistance response times.

WhatsApp messaging provides the closest equivalent to live chat, operating Monday-Friday 9:30am-6pm. During these hours, you can send messages directly to the support team and typically receive responses within a few minutes. However, support is completely unavailable outside business hours, leaving evening and weekend players without real-time assistance.

Email support via web form handles queries when WhatsApp isn’t operating. Responses arrive within 2 business days according to the casino’s stated timelines, though this delay proves frustrating when you need urgent help with deposits, withdrawals, or account access.

The FAQ section covers basics around account creation, deposits, withdrawals, and bonus terms. It lacks depth on technical issues like game loading problems or payment method troubleshooting, sending you to email support for anything beyond standard questions.

No phone support is available, eliminating the option to speak directly with an agent for complex issues. This absence particularly impacts players who prefer verbal communication or need to explain nuanced account problems.

Our assessment finds support acceptable for straightforward queries during business hours but notably deficient for evening players or those encountering time-sensitive issues. The lack of 24/7 coverage represents a clear competitive disadvantage against casinos offering round-the-clock live chat staffed by knowledgeable agents.

Lucky Cow Bingo Security

Security and regulatory compliance form the foundation of any trustworthy online casino. Lucky Cow Bingo implements industry-standard protections backed by licensing from two respected gambling authorities.

The casino’s regulatory credentials begin with its UK Gambling Commission licence (number 39175), which requires strict adherence to player protection standards, fair gaming practices, and responsible gambling measures. This licence ensures UK players benefit from dispute resolution through UKGC procedures and protection under British gambling law.

For international players, Lucky Cow Bingo holds an Alderney Gambling Control Commission licence, extending regulatory oversight to customers outside Great Britain whilst maintaining equivalent security standards.

128-bit SSL encryption secures all data transfers between your device and the casino’s servers, protecting sensitive information like payment details and personal data from interception. This encryption level matches industry standards for online gambling platforms.

Segregated player funds are required under UKGC regulations, meaning your deposits are held separately from company operating funds. If the casino encountered financial difficulties, segregation protects player balances from being used to pay creditors.

Games undergo random number generator (RNG) testing to ensure fair outcomes, with software providers maintaining certifications from accredited testing laboratories. This independent verification confirms that bingo calls, slot spins, and card deals produce genuinely random results free from manipulation.

Account security features include password protection and verification requirements for withdrawals, though two-factor authentication doesn’t appear to be available as an additional security layer. Players should create strong unique passwords and avoid sharing account access to maintain security.

Lucky Cow Bingo Responsible Gambling

Responsible gambling tools help players maintain control over their gaming activity and spending. Lucky Cow Bingo provides comprehensive features accessible directly through your account settings without requiring support contact.

UKGC licensing mandates these protections, ensuring UK players have access to effective self-management tools. The casino’s commitment to responsible gambling extends beyond regulatory minimums with 24/7 tool availability and integration with national exclusion schemes.

Here are the key responsible gambling features available at Lucky Cow Bingo:

Deposit Limits let you set daily, weekly, or monthly caps on how much you can deposit into your account. Once you reach your chosen limit, further deposits are blocked until the time period resets, preventing overspending during gaming sessions.

Take a Break options range from 24 hours up to 6 weeks, temporarily suspending your account access. This cooling-off period helps if you feel your gaming is becoming problematic or you simply need time away from gambling activities.

Self-Exclusion provides longer-term protection with a minimum period of 6 months. Once activated, self-exclusion is non-reversible, blocking your access to Lucky Cow Bingo and all other Jumpman Gaming sites for the full duration. This network-wide approach prevents circumventing exclusion by opening accounts at sister casinos.

Reality Checks display periodic reminders showing how long you’ve been playing and how much you’ve wagered. These prompts help maintain awareness during extended sessions when it’s easy to lose track of time and spending.

GAMSTOP Integration connects to the UK’s national self-exclusion scheme, allowing you to exclude yourself from all UKGC-licensed gambling sites simultaneously. GAMSTOP exclusions last for 6 months, 1 year, or 5 years depending on your chosen period.

All tools activate immediately and remain accessible 24/7 through your account dashboard. The casino displays links to support organisations including GamCare, Gamblers Anonymous, and BeGambleAware for players seeking additional help with problem gambling.

Lucky Cow Bingo Verdict

Lucky Cow Bingo delivers a mixed experience that suits specific player priorities whilst falling short in areas that matter to others. Our assessment weighs the platform’s genuine strengths against notable limitations to provide balanced guidance.

The casino excels in bingo provision with 10 dedicated rooms covering all popular variants, backed by Pragmatic Play software that ensures reliable gameplay. Regulatory compliance through UKGC and Alderney licences provides essential player protections, whilst the £10 minimum deposit keeps the platform accessible to casual players.

However, operational challenges undermine the overall experience. The £2.50 withdrawal fee on every transaction, combined with 24-72 hour processing plus bank delays, creates a payment experience that lags behind fast payout casinos offering modern standards. Customer support limitations – no 24/7 live chat and only weekday WhatsApp availability – leave players without real-time assistance during evenings and weekends.

Player feedback reflected in 1.6/5 Trustpilot and 2.6/5 WhichBingo ratings highlights concerns about verification processes and withdrawal handling that prospective players should consider carefully. These ratings suggest operational issues that extend beyond isolated incidents.

Lucky Cow Bingo works best for casual bingo players who value game variety over premium support and don’t mind withdrawal fees. Players seeking extensive slot variety might consider exploring best slot sites offering larger libraries. Players who prioritise responsive customer service, fast payment processing, or comprehensive support hours will find better-suited options among UK competitors offering 24/7 live chat and fee-free instant withdrawals.

FAQs For Lucky Cow Bingo

  • Is Lucky Cow Bingo Casino licensed and safe?
    Yes, Lucky Cow Bingo is fully licensed and regulated by the UK Gambling Commission (licence #39175) and the Alderney Gambling Control Commission for customers outside Great Britain. The casino uses 128-bit SSL encryption to protect player data and maintains segregated player funds for enhanced security.
  • What games are available at Lucky Cow Bingo?
    Lucky Cow Bingo offers over 3,000 games including 1,000+ slots from 19 software providers (Pragmatic Play, NetEnt, Playtech, and others), 10 bingo rooms with 4 variants (30-ball, 75-ball, 80-ball, 90-ball), 130+ table games, live casino games, and scratchcards.
  • What is the welcome bonus at Lucky Cow Bingo?
    New players can claim the Mega Wheel welcome offer with a minimum deposit of £10. You’ll spin the Mega Wheel to win prizes including free spins and Amazon vouchers, with a maximum conversion value of £250. Bonuses have a 65x wagering requirement on bonus winnings and must be completed within 30 days.
  • How long do withdrawals take at Lucky Cow Bingo?
    Withdrawals at Lucky Cow Bingo take approximately 24-72 hours for processing plus 1-3 business days for funds to reach your account. All withdrawals are subject to a £2.50 processing fee. Account verification is required before processing withdrawals.
  • What payment methods does Lucky Cow Bingo accept?
    Lucky Cow Bingo accepts 10 payment methods: Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, Pay by Mobile, Apple Pay, and Google Pay. Deposits are processed instantly with no fee (except Pay by Mobile which has a £2.50 fee for deposits £5+). Bank transfers and cryptocurrency are not currently supported.
  • Does Lucky Cow Bingo have a mobile app?
    Lucky Cow Bingo offers an Android app (available on Google Play, released December 2023) but does not currently have an iOS app. However, the website is fully optimised for mobile browsers on both iOS and Android devices using HTML5 technology, allowing full access to all games and features.
  • What responsible gambling tools does Lucky Cow Bingo offer?
    Lucky Cow Bingo provides comprehensive responsible gambling tools accessible 24/7 without contacting support, including deposit limits, take a break options (24 hours to 6 weeks), self-exclusion (minimum 6 months, non-reversible across all Jumpman Gaming sites), reality checks for session reminders, and integration with GAMSTOP for UK players.