Neptune Play

Neptune Play Casino Review

Launched in 2020, Neptune Play transports viewers to an underwater world where they can ride the waves of underwater fun. into this casino review and ride the waves of underwater fun at Neptune Play Casino. In this comprehensive review, you will learn everything you need to know about the casino, from its welcome bonus to its deposit and withdrawal times.

With over 2,000 slots and a variety of live casino, table and other games, there is lots for players to dive into at this casino.

We here at Fruity Slots have completed our due diligence to ensure you know everything important about Neptune Play to assist you in making a valued decision on whether this is the right casino for you.

Neptune Play Quick Verdict 

• Score: 5/5 

Set in the depths of the sparkling ocean, Neptune Play offers slots, live casino games, and sports betting. With a simple interface that is easy to navigate on mobile and desktop, this casino ranks highly for our team. Its well-developed features make it appealing for different types of players.

The pros of Neptune Play far outweigh the list of cons. There is a solid gaming experience to be had here, with an extensive list of game options neatly packed into locatable categories. The efficient user experience on both mobile and desktop allows players to find the games their seeking without unecessary scrolling, and offers them picks based on new, popular and specific game providers.

Alongside lots of games, this casino rewards new players with a welcome bonus available after a few short steps. However, even with the appeal of the welcome bonus, the withdrawal times range from instant to days of waiting, something which may not suit certain customers.

Pros and Cons

This casino has lots of pros and some cons, which we will list in this section to give you a clear picture of what to expect. These lists are not comprehensive and are our team’s assessment of what is good about the casino and where it can improve.

Looking at this list, you can see that the pros far outweight any cons, but both sides should be considered.

Neptune Play Promotions

At Neptune Play, the welcome bonus is designed to give new UK casino players an exciting start to their casino journey. But there is a variety of awards available for existing players as well.

Our team has done the work so you don’t have to, checking bonus value, eligibility requirements, and any important terms and conditions associated with each offer.

We have broken these down into the welcome bonus, which is exclusive to new casino customers signing up and the ongoing promotions, which are available to all existing customers.

Read on to see how to claim.

Welcome Bonus and How to Claim

New customers at Neptune Play can claim 100% Bonus Up to £200 + 25 Wager-Free Spins.

• Type of Bonus: Deposit Match
• Bonus Amount: Up to £200.

Free Spins are awarded on Book Of Dead and thanks to no wagering required on the spins, players can walk away with even more.

However, to earn the deposit match, you’ll need to play through the bonus 40 times before you can withdraw.

Here are the rest of the terms:

• The minimum deposit is £10.
• The maximum bonus is £200.
• The offer is valid only on your first deposit.
• The offer is for new players only.
• You must use your spins before withdrawing or wait until they expire.
• The bonus cannot be used with other offers.
• The bonus must be used within 1 day of being credited.
• Unused spins will be removed after 1 day.

• How to Claim: Use our Fruity Slots link to head straight to Neptuneplay with your bonus locked in. Sign up using the ‘Join’ button in the top right of the homepage, and create an email and a password. To qualify for your bonus, meet the wagering requirement and deposit a minimum of £10.

Ongoing Promotions and How to Claim

Neptune Play doesn’t just give out gifts to new online casino ; they have ongoing offers for returning ones.

Down in the depths of this casino are the latest bonuses available under the homepage’s Promotions tab for players to choose from. Here, we will break them down.

Daily Spin Frenzy

Every day, the Daily Spin Frenzy sends players into a frenzy. Players can compete in a series of 4 challenges, and if they complete them, they are awarded a certain number of spins. You can be awarded 25, 50, and 100 spins, depending on your total bet. Here are the wager requirements for each:

• £1,000 for 50 spins.
• £500 for 25 spins.
• £300 for 15 spins.
• £100 for 10 spins.

How to claim: Complete the required 4 daily challenges to qualify for the spins. Use the rewarded amount of spins on any slot games provided on Neptune Play. Make sure you wager at least £100 to qualify. The more you wager, the more spins you receive.

Get up to 50 spins when completing daily Spin Frenzy Challenges!

Note: This offer is exclusive to the United Kingdom.

Daily Happy Hour

The daily happy hour may not provide you with a drink, but the offer does award players with free spins.

Between specific hours 5 days a week, free spins are on offer for those who log in to their account.

The player will receive a maximum of 5 spins per day and must use them within 24 hours.

How To Claim: Make sure you have a registered account with the casino. Log in to your account between 15:00-16:00 UK time on Monday to Friday to claim your spins. Make sure that within the last 14 days, you have made at least one deposit. Go to the New Bonus Offers section of your account to claim.

Neptune Play Usability

Despite its fun underwater theme, Neptune Play stays on the easy side when it comes to its user interface. Everything is where you need it on the homepage: your games list, welcome bonus banner, and even a dedicated section for promotions, which is handy if you want to skip the faff.

Check out our summary of the casino’s usability.

• Navigation – Overall, the Neptune Play website is efficient to use, no matter where you are viewing it. Primarily, it’s the tabs and the dark background that enable users to visually identify what section they are looking for in quick succession.
• Compatibility – In terms of compatibility, Neptune Play’s website is viewable on desktop and mobile without major issues.
• Search and Filters – Under the All Games section, Neptune Play has several filters. However, there is also an efficient drop-down menu to sort the games alphabetically, as well as filters for game developers. Players can also use the search bar to search for their favourite games or providers, getting straight to where they want to be.

Mobile App v Mobile Browser

While the casino does not have a mobile app, users can still play while on the go. Generally, we’d say this casino is compatible for mobile users because the site is optimised for mobile and desktop.

The appearance is the same, and the filters available on the desktop version appear in the mobile one.

Neptune Play Payment Methods

Payments at Neptune Play are simple. Deposit methods are all instant, which is a huge plus, but withdrawal times are longer. Cashouts are processed usually within a day, but can take much longer if using a debit card.

However, players have a range of options available to make their withdrawal process faster, which are laid out below.

Cashouts are proccessed frequently, with digital wallets being much faster to use and frequently having funds arrive quicker than other payment methods.

The minimum amount for withdrawals and deposits is £10, and there are no fees for deposits. Full conditions are available on the Cashout and Withdraws section of the website.

Casino Withdrawal Times

Since Neptune Play accepts a variety of payment methods, some of them are faster than others. For example, e-wallets, thanks to digital technology, are generally faster when it comes to withdrawing money.

So, how can casino users get faster withdrawals? Well, as displayed in our payment methods table, you can see that digital wallets like Skrill and Trustly enable withdrawals to be processed within 0-2 business days.

So, to make withdrawals faster, using these at Neptune Play is most efficient.

For those who already use a fast payment method but want to ensure their withdrawals remain fast, make sure all of your verification documents are updated.

The casino states that if documentation or further checks are needed, withdrawal times can vary. So make sure ID documents, e.g, passports, driving licenses, ID cards, have been checked and approved.

You can email documents to the casino or use their Document Uploader to upload files. Documents are processed relatively quickly, taking 24-48 hours to be approved.

Neptune Play Slots 

With over 2,000 slot games, players will not have to search for ages for the buried treasure, because Neptune Play has a hefty slot selection to suit all customers.

Regardless of whether you’re looking for a new game to tackle or want to try out your odds at a classic, there is a slot for every player. Under the ‘Slots’ section on their website, you will find filters to separate the games.

Hot new games are highlited with the blue New symbol and are regularly updated.

There is a section to filter by the relevant game providers and by alphabetical order.

While it would be nice to have categories for the differen types of slots, the search bar at the top of the screen enables users to search for the slot they’re looking for by name.

A plethora of popular studios are available, highlighted under the filters section where all the slot providers are listed. While it would be nice to have categories for the slots, the search bar at the top of the screen enables users to search for the slot they’re looking for by name. However, players can still filter search to their preference. Whether they prefer branded slots, themed slots, or want to take advantage of the hot new releases, Neptune Play make sure players can find what they’re seeking.

Neptune Play Live Casino & Table Games

As much as we love slots here at Fruity, we also like live casino and table games.

In the top left corner of the homepage, players will find the Live Casino section. Players will have no trouble finding their live dealer favourites because the games are separated by name, and Neptune Play excels in their broad selection,

Under tab categoriesed by the game s a wide selection of live poker, baccarat, blackjack, and roulette titles, accompanied by a live dealer to recreate the in-person casino experience.

In their gaming library this casino has American-themed live games, with several variations of American Blackjack by the game developer giant Playtech.

In addition to your traditional picks, there are a variety of Game Show-style games offered at this casino. Most of these are produced by Evolution Gaming, a pioneer of online casino technology, but specifically, this interactive style of game.

Some games to highlight from the collection on Neptune Play include Cash or Crash Live and the ever-so-popular Deal or No Deal. Sadly, that one doesn’t have a British daytime TV presenter to host.

What About Other Casino Games?

Neptune Play’s main priorities may be sports betting, slots, live dealer and table games, but the underwater fun doesn’t stop there. This casino has other game categories on offer, including slingo.

Slingo

Neptune Play carries over 40 Slingo games, a game that combines elements of bingo and slots. Players spin reels to mark off numbers on a bingo-esque grid.

To win at Slingo, you must match the numbers on your virtual grid. Variations of Slingo are available at Neptune Play. Although not entirely obvious, they can be found by searching the game name in the search bar.

Sportsbook

Also located in the top left-hand corner of the homepage is the Sports section, leading players to Neptune Play’s sportsbook,with a sizable list of traditional and non-traditional sports.

Typical games like football, horse racing, tennis, basketball, and American football are popular choices. Or, if you’re a gamer, there are options to engage in e-sports betting with League of Legends, Dota 2, and Counter-Strike.

Betting options include in-play and pre-match betting, with odds clearly displayed on popular games and matches, helping players to easily decide where to wager.

For players interested in horse racing, there is an exclusive welcome bonus offer.

How to open an Account 

The easiest way to open a new account at Neptune Play Casino is to click on the Visit Casino Button from our review. Opening an account is quick, and will not take much time at all. Here’s how you do it:

• Click the blue Join button in the top right corner of the screen.
• Provide an email address, username, and a suitable password, and click Next.
• Enter any further details, like contact numbers.
• Review the casino’s terms and conditions and complete your sign-up.
• Make your first deposit, and claim your welcome bonus.

Neptune Play Support

Need help? Don’t worry, as Neptune Play has a variety of options available for customer needs.

• Email – On Neptune, there is a Contact Us section where users can provide their contact details to receive answers to their queries through Neptune Play’s email, [email protected]. Players can use the drop-down menu to select their issues with withdrawals, deposits, and more.
• Live chat – players can contact the Customer Service Support Team, who are available 24/7 through call and live chat.
• FAQs – Have a range of topics and a search bar to type in your query for instant answers.

Overall, the service was speedy and the 24 hour live chat is responsive and useful.

Neptune Play Security

From reviewing the casino, we here at Fruity Slots found that Neptune Play has several important security measures detailed under their Security section.

• Licensing and Regulation – The casino is licensed by the Great Britain Gambling Commission under the account number 39483.
• Encryption – To keep data safe, Neptune Play uses an encryption service, the 128-bit Secure Socket Layer (SSL) encryption software.
• Fair play – RNG technology is used in the appropriate games to ensure fairness in gameplay.

Neptune Play Responsible Gambling 

Similar to casino security, is the element of promoting responsible gambling, which casinos must do to keep customers safe.

Like many casinos, Neptune Play has a dedicated Responsible Gaming page, which lays out its responsible gaming features. Here are some of the standout features players can use, alongside casino support:

• Self-exclusion – At the casino, there is a voluntary programme where players can block their access to the casino’s website. This self-exclusion also stops players from receiving marketing emails from the casino.
• Deposit Limits – Notably, there is also a voluntary limit on deposits available at a player’s request, meaning they can set up limits to how much they deposit in their accounts. The Net Deposit Limit allows users to set daily, weekly, or monthly deposit limits
• Time Outs – Again, this is a voluntary feature where players request to take a break. Through contacting their team, your account access will be suspended for a time-out period of 24 hours, 7 days, a month, or 6 weeks.

For more information on responsible gambling, check out Neptune Play’s website.

Neptune Play Verdict

Neptune Play is a fairly simple casino with its theme, nor does it have any complicated terms of agreement or navigation issues to work around.

Overall, it is a compentent casino.

Players recieve a well-rounded entertainment experience thanks to the selection of games, and they recieve reliable support through the various channels the casino provides to resolve issues. Additionally, the website layout and compatability ensures that users have a comfortable experience when navigating through Neptune Play, but the casino has one standout feature, which is its welcome bonus.

In regards to where they can improve, Neptune Play’s ongoing promotions are a bit limited. Although there are promotions for new and old customers, the ongoing ones could use some updating. Also, certain withdrawal methods can be slow, although there are faster options for players willing to try digital payment means.

FAQs for Neptune Play

o conclude our review, we are going to answer the questions you want to know – the frequently asked ones. To start, Neptune Play has an FAQs section on their website, where you can find answers to common questions about bonuses and payment methods. Also, there is a search bar to help you search for keywords to answer other questions.

But now onto the FAQs!

• Who is Neptune Play Casino?

  Neptune Play Casino is a Malta-based online casino operated by AG Communications Limited.
• How long do withdrawals at Neptune Play take?

  Depending on the payment method, withdrawals can be instant or take up to 6 days for credit and debit cards. To be sure, check their Cash Out policy located at the bottom of the casino homepage.
• Does Neptune Play have sports betting available?

  Neptune Play has its own sportsbook with traditional and non-traditional sports, in-match and pre-match betting.
• What games can I play at Neptune Play?

  The casino hosts lots of different games, from slots to live casino and table games, and frequently adds new releases that are highlited in blue.
• Is Neptune Play Casino licensed and safe?

  Neptune Play is licensed by the Great Britain Gambling Commission. The casino’s account number and licensing info is listed on their website.