The Vic Online Casino Review
The Vic Online Casino launched in 2021 as the digital extension of the prestigious Grosvenor Victoria Casino on London’s Edgware Road. Operating under Rank Interactive (Gibraltar) Ltd, this UKGC-licensed platform brings the elegance of a historic land-based venue to players across the UK.
Licensed by the UK Gambling Commission (licence number 57924) and Gibraltar Gambling Commission (RGL 133, RGL 134), The Vic operates within strict regulatory frameworks. As part of the trusted Grosvenor Casino Group and Rank Group plc family, it shares sister site status with Rialto Casino and benefits from decades of industry experience.
Our team found standout features including exceptionally fast withdrawals (10-15 minutes for 80% of transactions), an extensive library of 1,500+ games from 63 software providers, and a generous three-tier welcome bonus offering up to £200 plus 100 free spins. The live casino streams directly from professional studios with HD quality, while the VIC Coins loyalty program rewards regular play.
We tested The Vic thoroughly across desktop, mobile browser, and Android app. The combination of rapid payouts, comprehensive game selection, and the prestige of the Grosvenor brand creates a compelling package for UK players seeking quality online casino entertainment.

The Vic Online Casino Quick Verdict
- Overall Verdict: 4.9/5
- The Vic Online Casino delivers a polished experience that appeals to both slots enthusiasts and table game fans. Our team was particularly impressed by the 10-15 minute withdrawal processing via the Fast Withdrawal feature, putting it among the fastest payout casinos we’ve reviewed. With 80% of withdrawals completed within this timeframe, there’s minimal waiting between winning and receiving funds.
- The game library impressed us with 1,500+ titles from 63 providers, including industry leaders like NetEnt, Evolution Gaming, Games Global, Play’n GO, and Pragmatic Play. We found strong variety across slots, table games, and live casino options. The live dealer section particularly stands out with HD streaming and professional dealers hosting games like blackjack, roulette, baccarat, and game shows.
- The welcome bonus structure is generous, offering three tiers totaling £200 in match bonuses plus 100 free spins. However, the 50x wagering requirement on the match bonus is higher than we’d like to see compared to the industry standard of 35-40x. Payment options are somewhat limited at five methods (Visa, Mastercard, PayPal, Apple Pay, Paysafecard), but the exceptional withdrawal speed compensates for this.
- The Vic’s connection to the prestigious Grosvenor Victoria Casino in London adds authenticity and trust. Our team found the site well-organized with straightforward navigation, professional theming, and reliable 24/7 live chat support. For players who value fast payouts, quality game selection, and the backing of an established casino brand, The Vic Online Casino earns our strong recommendation.
The Vic Online Casino Pros and Cons
After extensive testing of The Vic Online Casino, our team identified clear strengths and areas for improvement. Understanding both sides helps players make informed decisions about whether this casino matches their preferences.
The Vic brings notable advantages, particularly around withdrawal speed and game variety, which we’ll detail below. However, some limitations exist that certain players may find important. Here’s our honest assessment of what works well and what could be better.
Pros
- Exceptionally fast withdrawals (10-15 minutes)
- Extensive game library (1,500+ titles)
- 63 software providers including all major studios
- UKGC licensed with strong regulatory oversight
- HD live casino with professional dealers
- Three-tier welcome bonus (£200 + 100 spins)
- 24/7 live chat support
Cons
- High wagering requirements (50x on bonuses)
- Limited payment methods (only 5 options)
- No iOS app available
The Vic Online Casino Promotions
The Vic Online Casino provides a generous welcome package for new players alongside ongoing promotions designed to reward loyalty. Our team found the bonus structure competitive, though the wagering requirements deserve careful consideration.
Promotions play a significant role in the overall value a casino offers. They extend your playing time, provide additional chances to win, and can make the difference between a good experience and a great one. The Vic balances new player incentives with regular rewards for existing members.
We’ll break down the welcome bonus structure first, then explore the ongoing promotions that keep the value flowing long after signup.
Welcome Bonus
The Vic offers a three-tier welcome bonus totaling up to £200 in match bonuses plus 100 free spins on Lucky Lady’s Charm Deluxe. This structure spreads the bonus across your first three deposits, giving you multiple opportunities to boost your bankroll.
Here’s how it breaks down: Your first deposit receives a 100% match up to £100 plus 20 free spins. Deposit £100 and you’ll have £200 to play with. The second deposit gets a 50% match up to £50 plus 30 free spins, while the third deposit receives a 25% match up to £50 plus 50 free spins. Combined, this creates a maximum bonus value of £200 plus 100 spins.
The minimum deposit to trigger any bonus tier is £20. Free spins are credited to Lucky Lady’s Charm Deluxe, a popular Greentube slot with 96.09% RTP. The match bonus carries 50x wagering requirements on the combined deposit and bonus amount, which is higher than the industry standard of 35-40x. Free spins have 35x wagering on winnings.
You’ll need to activate the bonus on your first deposit and complete the wagering within 30 days. The bonus unlocks in increments as you wager, so you can access portions of it gradually. Be aware that different games contribute differently to wagering: slots typically contribute 100%, while table games may contribute less or be excluded.

Ongoing Promotions
Beyond the welcome package, The Vic provides regular promotions for existing players. These rotate seasonally and include special holiday offers, so checking the promotions page frequently ensures you don’t miss opportunities.
Daily Victoria Spins gives you a daily spin on a bonus wheel for a chance to win free spins, bonus cash, or other prizes. Simply log in and claim your spin to participate. Royal Spins awards 5 free spins daily when you deposit or stake £10 or more, providing consistent rewards for regular players.
The VIC Coins loyalty program converts your gameplay into redeemable currency. You’ll earn 1 VIC Coin for every £1 staked on most games, with exclusive slots offering up to 3 coins per £1. Once you’ve accumulated 1,000 coins, exchange them for £1 in bonus cash. Redeemed bonuses carry 10x wagering requirements. This system rewards consistency and ensures even casual play generates value over time.
The Vic Online Casino Usability
Our team found The Vic Online Casino well-organized and straightforward to navigate. The site maintains the professional aesthetic you’d expect from the Grosvenor brand, with a clean layout that prioritizes functionality over flashy design. Everything we needed was accessible within two clicks from the homepage.
We’ll examine usability across three key areas: game navigation, finding help and support, and device compatibility. These factors determine how smoothly your playing experience flows from login to cashout.
Game Navigation: The Vic organizes its 1,500+ game library through clear category filters including Slots, Live Casino, Table Games, Slingo, and Jackpots. We appreciated the search function that lets you find specific titles quickly. Provider filters help if you prefer certain developers, while the “New Games” and “Exclusive” sections showcase recent additions. The lobby loads quickly even on slower connections, and game thumbnails display clearly with provider names visible.
Finding Help and Support: The live chat button remains visible in the bottom corner throughout the site, providing instant access to 24/7 assistance. Our test queries received responses within 2-3 minutes from knowledgeable agents. The FAQ section covers common questions about deposits, withdrawals, bonuses, and account management. For non-urgent matters, email support is available, though telephone support operates only 10am-6pm Monday to Saturday.
Device Compatibility: The Vic performs well across desktop browsers (Chrome, Firefox, Safari) with no lag or display issues. The mobile browser version maintains full functionality on both iOS and Android devices, adapting smoothly to smaller screens. An Android app is available via Google Play for users who prefer a dedicated application. Unfortunately, there’s no iOS app, which may disappoint iPhone and iPad users. The mobile browser experience compensates well, but app users do benefit from streamlined access and push notifications.
The Vic Online Casino Payment Methods
Payment processing stands out as one of The Vic’s greatest strengths. Our team was genuinely impressed by the Fast Withdrawal feature, which delivers funds to most banks and PayPal within 10-15 minutes for approximately 80% of withdrawals. This places The Vic among the fastest payout casinos we’ve reviewed.
The casino offers five payment methods: Visa Debit, Mastercard Debit, PayPal, Apple Pay, and Paysafecard. While this selection is more limited than some competitors (notably missing Skrill, Neteller, and ecoPayz), the methods available are reliable and widely used. Paysafecard is available for deposits only, not withdrawals.
Deposits process instantly across all methods, letting you start playing immediately. The minimum deposit is £10, which is standard for UK casinos. For withdrawals, the minimum is £10, and there are no fees for your first withdrawal each day. Processing times depend on your payment method and whether your bank is enabled for Fast Withdrawal.
Most withdrawals with Fast Withdrawal enabled banks and PayPal complete within 10-15 minutes. Visa and Mastercard that aren’t enabled for Fast Withdrawal take 1-3 working days. Our test withdrawal to PayPal was approved and received in 12 minutes, validating the speed claims. This rapid processing eliminates the frustration of waiting days to access your winnings.
| Payment Method | Deposit | Deposit Time | Withdrawal | Withdrawal Time |
|---|---|---|---|---|
| Visa Debit | ✅ | Instant | ✅ | 10-15 min (Fast) / 1-3 days (Standard) |
| Mastercard Debit | ✅ | Instant | ✅ | 10-15 min (Fast) / 1-3 days (Standard) |
| PayPal | ✅ | Instant | ✅ | 10-15 minutes |
| Apple Pay | ✅ | Instant | ✅ | 10-15 minutes |
| Paysafecard | ✅ | Instant | ❌ | N/A |
The Fast Withdrawal feature is a genuine game-changer for players who value quick access to winnings. Combined with no fees on the first daily withdrawal and a reasonable £10 minimum, The Vic’s payment processing earns top marks despite the limited method selection.
The Vic Online Casino Slot Games
The Vic delivers an extensive slots selection that pleasantly surprised our review team. With 1,500+ games from 63 software providers, the library covers every style from classic three-reel games to feature-packed modern video slots.
The casino partners with industry-leading developers including NetEnt, Games Global, Play’n GO, Pragmatic Play, Blueprint Gaming, Red Tiger Gaming, Yggdrasil, and Big Time Gaming. You’ll also find titles from Quickspin, iSoftBet, Hacksaw Gaming, Push Gaming, Eyecon, IGT, and dozens of smaller studios. This provider diversity ensures fresh content and different mathematical models to suit various playing styles.
New releases appear regularly, keeping the selection current with the latest industry trends. The Vic categorizes slots into helpful sections including Megaways, Jackpots, New Games, and Exclusives. Our team found the Megaways collection particularly strong, featuring popular titles like Bonanza, Buffalo Rising Megaways, and Genie Jackpots Megaways across multiple providers.
The Jackpot section showcases progressive and fixed jackpot slots including Mega Moolah, Divine Fortune, and Hall of Gods. While progressive pools accumulate across networks, fixed jackpots offer predictable maximum wins. We appreciated that RTP percentages and game information are accessible before launching titles.

Exclusive offerings set The Vic apart from competitors. Some titles are available only through the Grosvenor network, giving members access to games they won’t find elsewhere. The slot library delivers impressive variety across volatility levels, features, and themes, ensuring there’s something for casual players and high-rollers alike.
| Slot Name | RTP | Developer |
|---|---|---|
| Big Bass Halloween II | 96.71% | Pragmatic Play |
| The Goonies Return | 96.00% | Blueprint Gaming |
| Rainbow Riches Pots of Gold | 96.40% | SG Digital |
| Willy Wonka Pure Imagination | 94.03% | Light & Wonder |
The Vic Online Casino Live Casino and Table Games
The live casino experience at The Vic truly impresses, combining professional dealers with HD streaming quality. Our team found the selection comprehensive across all major table game categories, powered primarily by Evolution Gaming, the industry’s leading live dealer provider.
Table games matter significantly for players who prefer skill-based gambling over pure chance. They offer better odds when played with proper strategy, and the live dealer format adds authenticity that slots simply can’t match. The Vic recognizes this with a dedicated live casino section that rivals the best in the UK market.
Available games include multiple variants of live blackjack, roulette, baccarat, poker, and craps. You’ll find standard versions alongside innovative options like Lightning Roulette, Infinite Blackjack, and Speed Baccarat. The game show section features entertainment-focused titles including Crazy Time, Monopoly Live, and Dream Catcher, which blend gambling with interactive elements.

Streaming quality consistently maintained HD resolution during our tests, with professional dealers managing games smoothly. Multi-camera angles let you view the action from different perspectives, while the chat function enables interaction with dealers and other players. Betting limits accommodate both casual players (£1 minimums) and high-rollers (£10,000+ maximums on VIP tables).
For traditional table game fans who prefer RNG versions, The Vic offers video versions of blackjack, roulette, poker, and baccarat. These play faster than live dealer games and don’t require waiting for other players. The variety and quality make The Vic a must-visit destination for anyone who values table and live gaming alongside slots.
What About Other Casino Games?
Beyond slots and table games, The Vic provides additional gaming categories for players seeking variety. The Slingo section offers hybrid games that blend slots and bingo mechanics, including popular titles like Slingo Capital Gains, Slingo Bells, and Slingo Ante Up from Gaming Realms.
The casino includes video bingo games for players who enjoy this format, though there are no dedicated bingo rooms with scheduled community games. Scratchcard-style instant win games appear in the casino lobby, providing quick-play options for casual sessions.

The focus remains primarily on slots and live casino, which is where The Vic’s strengths lie. These additional categories provide nice alternatives when you want a change of pace, but they aren’t the main attraction.
How To Open an Account
Registering at The Vic Online Casino is straightforward and takes approximately 3-5 minutes. Our team completed the process without complications, and we’ll walk you through each step.
Start by clicking the “Join” button in the top right corner of the homepage. This opens the registration form where you’ll provide your information.
- Enter your email address and create a username and password. Choose a secure password with a mix of letters, numbers, and symbols. Your username will identify you on the platform.
- Provide your personal details including full name, date of birth, address, and phone number. All information must match your official documents for verification purposes.
- Verify your identity by uploading a government-issued ID (passport or driving licence) and proof of address (utility bill or bank statement dated within the last three months). This UKGC requirement protects both you and the casino.
- Make your first deposit of at least £20 to trigger the welcome bonus. Choose from Visa, Mastercard, PayPal, Apple Pay, or Paysafecard. Deposits process instantly.
- Opt in to the welcome bonus on the promotions page before playing. The bonus won’t activate automatically – you must claim it to receive the match and free spins.
- Start playing! Your account is active, and the bonus funds will unlock as you wager. Free spins are typically credited within 24 hours.
The Vic may request additional verification if they need to confirm specific details. Responding promptly ensures smooth processing of your first withdrawal when you win.
The Vic Online Casino Support
Customer support quality often determines how smoothly issues get resolved when they arise. The Vic provides multiple contact channels with support staff who genuinely understand the platform.
Live Chat operates 24/7 and remains the fastest way to get help. Our test queries received responses within 2-3 minutes from knowledgeable agents who provided clear, helpful answers. The chat function stays accessible via a button in the bottom corner throughout the site, requiring no navigation away from your current page.
Email support handles more complex issues that require detailed explanation. The support team typically responds within 4-6 hours during business hours, though overnight queries may take longer. This works well for account questions, bonus inquiries, or situations where you want a written record of the resolution.
Telephone support is available 10am-6pm Monday to Saturday for players who prefer speaking directly with someone. The UK-based team handles calls professionally, though the limited hours mean evening and Sunday issues must use chat or email.
The FAQ section covers common topics including account creation, deposits, withdrawals, bonuses, and responsible gambling tools. We found the information current and clearly written. Many routine questions find answers here without needing to contact support.
Our team found support quality excellent overall. Agents demonstrated familiarity with policies, answered accurately, and maintained a friendly, professional tone. The combination of 24/7 chat availability and responsive email ensures help is always accessible.
The Vic Online Casino Security
Security forms the foundation of trustworthy online gambling, and The Vic meets all standards expected from a UKGC-licensed operator. Our team verified the casino’s regulatory standing and security measures.
Player safety matters more than game selection or bonuses. No casino is worth using if it can’t protect your personal information and ensure fair play. The Vic demonstrates commitment to both through comprehensive security infrastructure.
Licensing: The Vic holds a UK Gambling Commission licence (number 57924) issued to Rank Interactive (Gibraltar) Ltd. We verified this directly on the UKGC register, confirming all five remote gambling licenses remain active with no restrictions. For players outside Great Britain, the casino operates under Gibraltar Gambling Commission licenses RGL 133 and RGL 134. These regulators enforce strict standards for fairness, fund protection, and responsible gambling.
Encryption: All financial transactions use 128-bit asymmetric encryption to protect data during transmission. This military-grade security prevents interception of sensitive information like payment details and personal data. The entire site uses HTTPS protocol, indicated by the padlock symbol in your browser’s address bar.
Fair Play: Games employ Random Number Generator (RNG) technology certified by independent testing agencies. RNG auditing ensures outcomes remain random and unpredictable, preventing manipulation. As part of the Rank Group, The Vic benefits from corporate-level compliance oversight that major public companies require.
The combination of UKGC licensing, proper encryption, regular RNG auditing, and backing from an established gaming company provides strong security foundations. Our team found no concerns with The Vic’s approach to protecting players.
The Vic Online Casino Responsible Gambling
Responsible gambling tools help players maintain control over their gaming activity. As a UKGC-licensed operator, The Vic provides comprehensive features designed to prevent problem gambling and support players who need assistance.
Gambling should remain entertainment, not a financial solution or coping mechanism. The Vic recognizes that some players may develop unhealthy relationships with gambling and offers tools to address this proactively.
All tools are accessible through your account settings under the Responsible Gambling section. Implementation takes effect immediately, helping you establish boundaries before issues develop.
Deposit Limits let you cap the amount you can deposit daily, weekly, or monthly. Set these to match your entertainment budget, ensuring gambling doesn’t impact essential expenses. Limits can be lowered immediately but increases require a 24-hour cooling-off period.
Max Bet Limits restrict the size of individual wagers, preventing impulsive high-stakes bets that could deplete your balance quickly. This works particularly well for slots and table games where betting amounts can escalate during chasing losses.
Reality Checks display pop-up reminders showing how long you’ve been playing and your session win/loss. Configure these to appear at intervals you choose (15, 30, 60 minutes, etc.). These prompts help maintain awareness of time and spending during extended sessions.
Time-Outs temporarily suspend your account for periods ranging from 24 hours to 6 months. Use this when you need a break but aren’t ready for full self-exclusion. Your account remains locked until the selected period expires.
Self-Exclusion completely blocks access to your account for 6 months to 5 years. This irreversible option suits players who recognize gambling has become problematic. During exclusion, you can’t reopen your account or create new accounts with any Rank Group casino. The Vic partners with GAMSTOP, the UK’s national self-exclusion scheme, extending protection across all UKGC-licensed operators.
For players needing additional support, The Vic provides contact information for organizations like GamCare, BeGambleAware, and Gamblers Anonymous. These free, confidential services offer counseling and resources for problem gamblers and their families.
The Vic Online Casino Verdict
The Vic Online Casino succeeds in translating the prestige of the Grosvenor Victoria land-based venue into a quality digital experience. Our team’s assessment centers on what the casino does exceptionally well: speed, selection, and trustworthiness.
The 10-15 minute withdrawal processing stands as the casino’s defining strength. After testing dozens of UK casinos, we can confidently say The Vic ranks among the fastest for getting winnings into your account. This Fast Withdrawal feature genuinely changes the player experience, eliminating the frustration of multi-day pending periods.
The game library impresses with both quantity and quality. With 1,500+ titles from 63 providers including NetEnt, Evolution Gaming, Games Global, Play’n GO, and Pragmatic Play, you’ll find extensive variety across slots, table games, and live casino. The live dealer section particularly excels with HD streaming and professional hosting. Game selection accommodates all playing styles and budgets.
Regulatory standing provides confidence that player protection, fair play, and fund security meet strict standards. UKGC licensing backed by the established Rank Group offers reassurance that The Vic operates with integrity. Support quality reinforces this with knowledgeable agents available 24/7 via live chat.
The generous three-tier welcome bonus (£200 + 100 free spins) provides strong initial value, though the 50x wagering requirement is steeper than we’d prefer. Ongoing promotions like VIC Coins loyalty rewards and daily bonuses maintain value for regular players.
Our team would recommend The Vic to players who prioritize fast payouts, appreciate quality game selection, and value the backing of an established casino brand. The combination of rapid withdrawals, comprehensive gaming options, strong licensing, and excellent support creates a package that earns our endorsement for UK players seeking reliable online casino entertainment.
FAQs For The Vic Online Casino
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Is The Vic Online Casino licensed and safe?
Yes. The Vic operates under UK Gambling Commission licence number 57924, ensuring strict regulatory oversight, fair play, and player protection. For customers outside Great Britain, the casino holds Gibraltar Gambling Commission licenses RGL 133 and RGL 134. Financial transactions use 128-bit encryption, and games employ certified RNG technology. As part of the established Rank Group plc, The Vic benefits from corporate-level compliance standards. -
What games are available at The Vic Online Casino?
The Vic offers 1,500+ games from 63 software providers including NetEnt, Evolution Gaming, Games Global, Play’n GO, Pragmatic Play, and Blueprint Gaming. The library includes slots (with Megaways and jackpot sections), live casino games (blackjack, roulette, baccarat, poker, craps), table games, game shows, Slingo, and video bingo. New releases appear regularly, and exclusive titles are available only through the Grosvenor network. -
How fast are withdrawals at The Vic Online Casino?
Exceptionally fast. The Vic’s Fast Withdrawal feature processes approximately 80% of withdrawals within 10-15 minutes for most banks and PayPal. Our test withdrawal to PayPal was completed in 12 minutes. Visa and Mastercard cards not enabled for Fast Withdrawal take 1-3 working days. The minimum withdrawal is £10, and there are no fees on your first withdrawal each day. -
What is The Vic Online Casino welcome bonus?
New players receive a three-tier welcome package totaling up to £200 in match bonuses plus 100 free spins on Lucky Lady’s Charm Deluxe. First deposit: 100% up to £100 + 20 spins. Second deposit: 50% up to £50 + 30 spins. Third deposit: 25% up to £50 + 50 spins. Minimum deposit £20 per tier. Match bonuses carry 50x wagering on deposit+bonus, while free spins have 35x wagering. Complete wagering within 30 days. -
Does The Vic Online Casino have a mobile app?
Yes for Android, no for iOS. The Vic offers an Android app available via Google Play, providing streamlined access and push notifications. iPhone and iPad users must use the mobile-optimized web browser, which maintains full functionality and adapts well to smaller screens. Both options deliver smooth performance across all gaming categories. -
What payment methods does The Vic Online Casino accept?
The Vic accepts five payment methods: Visa Debit, Mastercard Debit, PayPal, Apple Pay, and Paysafecard (deposits only). All deposits process instantly with a £10 minimum. Withdrawals have a £10 minimum with no fees on the first daily withdrawal. Popular e-wallets like Skrill, Neteller, and ecoPayz are not available. -
What responsible gambling tools does The Vic Online Casino provide?
The Vic offers comprehensive responsible gambling tools including deposit limits (daily, weekly, monthly), max bet limits, reality checks (timed reminders), time-outs (24 hours to 6 months), and self-exclusion (6 months to 5 years). All tools are accessible via account settings and take effect immediately. The casino also partners with GAMSTOP for UK-wide self-exclusion and provides contact information for GamCare, BeGambleAware, and Gamblers Anonymous. -
What is the VIC Coins loyalty program?
VIC Coins is The Vic’s loyalty currency that rewards regular play. Earn 1 coin per £1 staked on most games (exclusive slots award up to 3 coins per £1). Exchange 1,000 coins for £1 in bonus cash. Redeemed bonuses carry 10x wagering requirements. The program runs continuously, converting all gameplay into redeemable value over time.

