Vegas Moose Casino Review
Vegas Moose launched in 2022 under the operation of Small Screen Casinos Limited. The casino holds a licence from the UK Gambling Commission (licence number 39397) and offers over 2,000 games from approximately 50 software providers.
The casino provides a welcome offer of 100 daily free spins on Mr. Wonga through a tournament format, available without requiring a deposit. Players can access games across slots, live casino, and table games, with payment methods including PayPal, Apple Pay, and Pay by Mobile.
Our team reviewed Vegas Moose to evaluate its features, payment processing, game selection, and customer support. We found several areas of concern that potential players should be aware of before considering this platform.
Vegas Moose Quick Verdict
Score: 4 out of 5
Vegas Moose operates as a UK-licensed online casino with a no-wagering approach to bonuses and a selection of over 600 slot games. While the casino advertises withdrawal processing within 1-24 hours for e-wallets, user feedback indicates delays ranging from 5-17 days are common.
The game selection includes titles from providers like Pragmatic Play, NetEnt, and Evolution Gaming, with multiple variants of blackjack, roulette, and baccarat available in the live casino section.
The casino charges a £1 processing fee on every withdrawal, with a minimum withdrawal amount of £20. Customer support is available via phone and email, though live chat is not offered. Support hours are Monday-Friday 9am-10pm and Saturday-Sunday noon-8pm.
Potential players should be aware that the casino has received mixed reviews regarding withdrawal processing times and customer service responsiveness.
Vegas Moose Pros and Cons
Vegas Moose offers certain features that may appeal to some players, while presenting limitations that others may find restrictive. We’ve reviewed the casino based on its actual offerings and user-reported experiences.
The casino provides a no-wagering bonus structure and supports various UK payment methods. However, operational issues including withdrawal delays and processing fees affect the overall user experience.
Here’s our assessment of Vegas Moose based on verified features and user feedback:
Pros
- No-wagering welcome bonus structure
- 2000+ games from 50+ providers
- UK Gambling Commission licensed
- Multiple payment methods accepted
- Low minimum deposit (£5-£10)
- Mobile-optimised site available
- Responsible gambling tools included
Cons
- £1 withdrawal fee on every transaction
- No live chat support available
- User reports of withdrawal delays (5-17 days)
Vegas Moose Promotions
Promotions at Vegas Moose focus on a no-wagering approach, with current offers centring on free spins rather than traditional deposit bonuses. The casino operates daily tournaments and seasonal promotions.
Bonus offers can extend gameplay by providing additional spins or tournament entries. Vegas Moose structures its promotional offering around daily free spin opportunities rather than complex wagering requirements.
The casino provides promotional offers through two main categories: a daily tournament for new players and regular ongoing promotions for existing members.
Welcome Bonus
New players can participate in a 100 daily free spins tournament on Mr. Wonga without requiring a deposit. These spins are available through the daily tournament format, giving players opportunities to explore the slot.
The current welcome offer has shifted from the previous deposit-based bonus to a tournament structure. Players receive entry to daily tournaments rather than direct free spins upon deposit.
The minimum deposit to qualify for various promotions is typically £30, which is higher than some competitors. Specific terms vary by promotion and are subject to change.
Standard terms apply: players must be 18+, new customers, and meet verification requirements. Maximum bet limits and other conditions may apply to bonus funds.
Ongoing Promotions
Beyond the welcome tournament, Vegas Moose maintains a selection of regular promotions for existing players. The casino updates these offers seasonally and adjusts them based on player activity.
Current ongoing promotions typically include daily free spin opportunities, reload bonuses, and seasonal campaigns. The casino also operates an invitation-only VIP programme for active players, offering benefits like personalised bonuses and dedicated support.
Check the promotions page regularly as offers rotate frequently. Some promotions require opt-in, whilst others are automatically applied to eligible accounts.
Vegas Moose Usability
Vegas Moose provides a functional user interface that works across desktop and mobile devices. The platform offers standard menu structures and game categorisation, making navigation straightforward for most players.
The casino’s design prioritises basic functionality, with games loading at standard speeds. The responsive design adapts to different screen sizes, providing a consistent experience across devices.
Game Navigation: The main menu displays categories including Slots, Live Casino, Jackpots, and Megaways. Filtering options allow sorting by provider and game type. The search function works for most titles, though some games may require manual browsing.
Finding Help and Support: Customer support is accessible via links in the footer. The FAQ section covers common queries about deposits, withdrawals, and account management. Phone and email contacts are listed with operating hours displayed.
Device Compatibility: Vegas Moose is optimised for mobile browsers on iOS and Android devices, with low minimum deposits making it accessible. There’s no dedicated mobile app, but the browser-based experience provides standard functionality. The mobile interface allows deposits, withdrawals, and gameplay directly from phones. Desktop users benefit from larger screens for live casino games.
Vegas Moose Payment Methods
Vegas Moose offers a range of UK-friendly payment methods, with deposits processed instantly across most options. The casino provides standard e-wallet, card, and mobile payment choices.
Withdrawal processing times are advertised as 1-24 hours for e-wallets, 3-5 business days for cards, and 5-7 business days for bank transfers. However, user reports indicate these timeframes are often exceeded, with delays of 5-17 days being common.
The minimum deposit varies by payment method: £5 for mobile payments and £10 for most cards and e-wallets. The minimum withdrawal requirement is £20, and all withdrawals incur a £1 processing fee per transaction.
PayPal transactions may incur an additional 3% fee in some cases. The casino maintains segregated player funds and holds insurance coverage as required by UK Gambling Commission regulations.
| Payment Method | Deposit | Deposit Time | Withdrawal | Withdrawal Time |
|---|---|---|---|---|
| Visa | ✅ | Instant | ✅ | 3-5 days |
| Mastercard | ✅ | Instant | ✅ | 3-5 days | PayPal | ✅ | Instant | ✅ | 1-24 hours |
Slot Games at Vegas Moose
Vegas Moose provides a slot library with over 600 dedicated slot titles. The casino works with approximately 50 software providers to deliver content across classic slots, video slots, and progressive jackpots.
The slot selection covers various themes and mechanics. Popular titles include Book of Dead, Gonzo’s Quest, Rainbow Riches, and other standard casino offerings. The site maintains dedicated sections for Megaways games and features more than 50 games using this mechanic.
Game providers include Pragmatic Play, NetEnt, and other established developers. This provider mix ensures varied RTP percentages typically ranging between 94% and 98%, with volatility levels spanning low, medium, and high variance options.
The casino also features a Slingo section, offering hybrid slot-bingo gameplay. New games are added regularly to maintain selection variety.
Vegas Moose Live Casino and Table Games
Beyond slots, Vegas Moose offers a live casino section powered by Evolution Gaming and Pragmatic Play. The live section provides standard table games with various stake levels suitable for different bankroll sizes.
Available live games include variants of blackjack, roulette, baccarat, and poker. Players can choose from different stake levels. Low-stakes tables start from minimal amounts, whilst VIP tables accommodate higher limits.
Game shows provide alternatives to traditional table games. Crazy Time and Monopoly Live offer interactive bonus rounds and multipliers. These Evolution Gaming titles combine luck with standard game show presentation.
The mobile browser experience handles live casino games adequately, with standard video quality and usable betting interfaces. The lack of a dedicated app results in a browser-based experience across all devices.
How To Open an Account
Creating an account at Vegas Moose follows standard UK casino registration requirements. The process typically requires verification documents and takes several minutes to complete.
Here’s how to register:
- Click the Join button on the Vegas Moose homepage
- Enter your email address and create a secure password
- Provide personal details including name, date of birth, and address
- Confirm your mobile phone number for account security
- Complete age verification by uploading ID documents
- Make your first deposit using your preferred payment method
- Begin playing eligible games
You must be 18 or over and a UK resident to register. Verification times vary, with some players reporting extended delays. Keep identification documents ready for the verification process.
Vegas Moose Support
Customer support at Vegas Moose operates through phone and email channels during specified hours. Support is not available 24/7, with limited weekend coverage.
Support hours are Monday to Friday 9am-10pm and Saturday to Sunday noon-8pm. The phone line (02088 155093) connects directly with support staff during these hours. Email support ([email protected]) typically responds within 24-48 hours.
The FAQ section covers essential topics including deposits, withdrawals, and account management. Phone support is available during the published hours, though some users report longer response times for account-related queries.
Support availability is limited compared to casinos offering 24/7 service or live chat options.
Vegas Moose Security
Security and player protection are standard requirements for UK-licensed casinos. Vegas Moose operates under UK Gambling Commission licence number 39397, which mandates compliance with UK gambling regulations.
The casino uses SSL/TLS encryption to protect data transmitted between devices and servers. Player funds are held in segregated accounts with insurance coverage, providing the protection level required by the UK Gambling Commission.
Games use Random Number Generator (RNG) technology certified for fairness. Software providers maintain independent certifications to verify game outcomes are random and not manipulated.
Vegas Moose Responsible Gambling
Responsible gambling tools are required for UK Gambling Commission licensed operators. Vegas Moose provides standard features to help players maintain control over their gaming activity.
Understanding limits and using available tools can help prevent gambling from becoming problematic. The casino provides access to professional support organisations including GamCare, Gamblers Anonymous, and BeGambleAware.
Available responsible gambling features include:
- Deposit Limits – Set daily, weekly, or monthly limits on deposits
- Max Bet Limits – Control the maximum amount wagered per game round
- Reality Checks – Receive notifications at set intervals about playing time
- Timeouts – Take short breaks from gaming for periods up to 6 months
- Self-Exclusion – Block account access for periods from 6 months to 5 years
These limits can be set through account settings or by contacting customer support. Deposit limit increases take 24 hours to activate, whilst decreases apply immediately. Self-exclusion is irreversible during the chosen period.
Vegas Moose Verdict
Vegas Moose operates as a licensed online casino with standard features including UK regulation, game variety, and multiple payment methods. The platform provides a functional gaming experience with no-wagering bonuses.
The casino offers over 600 slots and table games from established providers. Payment processing includes various UK-friendly methods, though users should note the £1 withdrawal fee on all cashouts and potential delays beyond advertised timeframes.
Key considerations include the UK Gambling Commission licence, segregated player funds, standard responsible gambling tools, and support for convenient payment methods. The minimum deposits (£5-£10) make the site accessible, whilst the lack of live chat support limits immediate assistance options.
Vegas Moose presents a standard online casino platform with regulatory compliance and basic functionality. Players should be aware of reported withdrawal delays and processing fees when considering this option for online gaming.
FAQs for Vegas Moose
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Is Vegas Moose licensed and safe?
Vegas Moose operates under UK Gambling Commission licence number 39397. The casino uses SSL encryption, maintains segregated player funds, and employs certified Random Number Generator technology for game outcomes. -
What games can I play at Vegas Moose?
Vegas Moose offers over 2,000 games including 600+ slots, live casino games (blackjack, roulette, baccarat, poker), and Slingo games. Providers include Pragmatic Play, NetEnt, Blueprint Gaming, and Evolution Gaming. -
How fast are Vegas Moose withdrawals?
Withdrawals are advertised as 1-24 hours for e-wallets, 3-5 days for cards, and 5-7 days for bank transfers. However, user reports indicate delays of 5-17 days are common. All withdrawals incur a £1 processing fee. -
What is the Vegas Moose welcome bonus?
The current welcome offer is 100 daily free spins on Mr. Wonga through a tournament format, available without deposit. Previous deposit-based bonuses have been replaced with this tournament structure. -
Is there a mobile app for Vegas Moose?
No, Vegas Moose doesn’t offer a mobile app. The site is optimised for mobile browsers on iOS and Android devices, allowing access to games, deposits, withdrawals, and bonuses through your mobile browser. -
What are the minimum deposit and withdrawal amounts?
Minimum deposits are £5 for mobile payments and £10 for cards and e-wallets. The minimum withdrawal is £20. All withdrawals incur a £1 processing fee. PayPal may have an additional 3% fee. -
Does Vegas Moose have live chat support?
No, Vegas Moose doesn’t offer live chat support. Customer service is available via phone (02088 155093) Monday-Friday 9am-10pm and Saturday-Sunday noon-8pm, or by email ([email protected]). Response times vary.
