HeySpin

HeySpin Casino Review

HeySpin Casino launched in 2017 and has established itself as a reliable UK gambling destination operated by Aspire Global International LTD. Licensed by both the UK Gambling Commission (licence number 39483) and the Malta Gaming Authority, the casino provides a secure platform for players seeking a diverse gaming experience.

The casino offers over 1,700 games from 25 leading software providers, including NetEnt, Pragmatic Play, Evolution Gaming, and Play’n GO. With live casino tables, comprehensive responsible gambling tools, and mobile browser access, HeySpin caters to UK players looking for variety and security.

We found HeySpin particularly strong in its game selection and regulatory compliance. The platform features a 100% welcome bonus up to £50 plus 100 free spins on Starburst, with a minimum deposit of just £10 for regular play. Withdrawals are processed within 24 hours, with e-wallets typically reaching players in 1-2 days.

Our team tested the casino’s support channels, navigation, and payment systems to provide this comprehensive assessment. From the tiered loyalty programme to the wide range of payment methods including PayPal, Trustly, and Apple Pay, HeySpin delivers a solid gambling experience for UK players.

HeySpin Casino Quick Verdict

• Score: 4.7/5
• HeySpin Casino delivers a contemporary gaming platform with an interface that rivals many established UK casinos. The site excels in its production of slots, offering over 1,700 titles from 25 premium providers including Big Time Gaming, Hacksaw Gaming, and Red Tiger Gaming.
• The casino appeals to different player types through its extensive game variety. Slot enthusiasts will appreciate the 100+ Megaways games and 50 jackpot titles, whilst table game players can enjoy live roulette, blackjack, and 25 game show variants powered by Evolution Gaming. The £10 minimum deposit makes the platform accessible, though the welcome bonus requires £20 to activate.
• Payment processing is reliable, with 24-hour withdrawal processing as standard. E-wallet users can expect funds within 1-2 days, whilst card payments take 3-6 business days. The casino accepts all major UK-friendly methods including PayPal, Skrill, Neteller, and Apple Pay, providing solid banking options.
• The 35x wagering requirement on the welcome bonus is steep, and mobile app availability remains unclear based on conflicting information. However, the mobile browser experience is fully optimised for iOS and Android devices, ensuring seamless gameplay on the go.
• HeySpin stands out for its comprehensive responsible gambling tools, including deposit limits, loss limits, reality checks, cool-off periods, and self-exclusion options. Combined with dual licensing from the UKGC and MGA, the casino provides a secure environment for UK players.

HeySpin Casino Pros and Cons

When evaluating any online casino, it’s essential to consider both its strengths and limitations. HeySpin Casino offers several compelling benefits for UK players, particularly in game variety and security, but there are areas where improvement would enhance the player experience.

Our team spent considerable time testing HeySpin’s features, and we found that the pros far outweigh the cons. The casino’s licensing from both the UK Gambling Commission and Malta Gaming Authority provides strong regulatory oversight, whilst the game library from 25 providers delivers genuine variety.

Here’s our breakdown of what HeySpin does well and where it could improve:

HeySpin Casino Promotions

Finding the right promotions is often a key factor when choosing a new casino, and we’re pleased to report that HeySpin offers a competitive selection. The casino provides both a welcome package for new players and ongoing promotions for existing members, ensuring there’s always something to boost your bankroll.

Promotions play a vital role in extending your gameplay and giving you more chances to win. HeySpin understands this, which is why they’ve structured their bonus offerings to appeal to both casual players and those seeking regular incentives. The welcome bonus requires a relatively modest deposit to unlock, making it accessible to most UK players.

Let’s break down what HeySpin has on offer, starting with the welcome package that greets new players, followed by the ongoing promotions that keep the excitement alive.

Welcome Bonus

HeySpin greets new players with a 100% match bonus up to £50 plus 100 free spins on Starburst. To claim this offer, you’ll need to deposit a minimum of £20, which is reasonable compared to many UK casinos that demand higher initial deposits.

The 100 free spins are awarded on NetEnt’s popular Starburst slot, a low-volatility game that’s perfect for players new to online slots. However, it’s worth noting that these spins must be used within 24 hours of activation, so plan accordingly. The maximum win from free spins is capped at £100, which then needs to be wagered before withdrawal.

The wagering requirement sits at 35x for both the bonus funds and free spin winnings. This means if you deposit £50 and receive a £50 bonus, you’ll need to wager £3,500 before you can withdraw any bonus-related winnings. Whilst this is higher than some competitors, it’s standard for many UKGC-licensed casinos.

You have 14 days to complete the wagering requirements from the time of bonus activation. After this period, any unused bonus funds and pending winnings will be forfeited. It’s also important to note that live casino games do not contribute towards the wagering requirements, so stick to slots if you’re working through the bonus.

Ongoing Promotions

HeySpin keeps things fresh for existing players with regular promotional offers. The casino updates its promotions frequently, often featuring seasonal campaigns and special events tied to new game releases or sporting occasions.

One standout promotion is the Spin Frenzy Challenge, which offers up to 50 free spins daily to active players. This promotion rewards regular gameplay and provides consistent value beyond the welcome bonus. The casino also runs weekend reload bonuses and cashback offers, though these vary by season and player activity.

The tiered loyalty programme adds another layer of rewards, with multiple levels from New Member to Prestige. As you climb the tiers, you’ll unlock enhanced benefits including exclusive bonuses, faster withdrawals, and personalised account management. We found this programme provides genuine value for players who stick with HeySpin long-term.

HeySpin Casino Usability

HeySpin Casino delivers a modern, intuitive user experience that works seamlessly across devices. We found the platform straightforward to navigate, with a clean design that prioritises functionality over unnecessary flash. The colour scheme is professional without being dull, and the layout makes finding your favourite games quick and efficient.

Let’s examine how HeySpin performs across the key usability areas that matter most to players: game navigation, support accessibility, and device compatibility.

Game Navigation: The games lobby is well-organised with clear category filters including Slots, Live Casino, Table Games, and Jackpots. HeySpin provides a search function that works reliably, plus the ability to filter by provider. We particularly appreciated the ability to try games in demo mode before committing real money, which isn’t always available at UK casinos.

Finding Help and Support: The support section is accessible via a clearly marked link in the site footer. HeySpin offers live chat support from 08:00 to 00:00 CET daily (approximately 16 hours), plus 24/7 email support for queries outside these hours. The FAQ section is comprehensive, covering everything from account verification to withdrawal timeframes, which should answer most common questions without needing to contact support.

Device Compatibility: HeySpin performs excellently on mobile browsers for both iOS and Android devices. The mobile site provides access to the full game library, with no noticeable reduction in functionality. Whilst there’s conflicting information about a dedicated mobile app, the browser experience is optimised well enough that an app isn’t essential. Desktop users will find the site equally responsive, with games loading quickly and navigation remaining smooth even during peak hours.

HeySpin Casino Payment Methods

HeySpin Casino provides a solid range of payment options for UK players, covering all the major methods you’d expect from a UKGC-licensed operator. The casino supports both traditional banking methods and modern e-wallets, ensuring you can deposit and withdraw using your preferred option.

Deposits are processed instantly across all methods, allowing you to start playing immediately after funding your account. There are no fees on deposits, which is a player-friendly policy we appreciate. The minimum deposit is £10 for general play, though you’ll need to deposit at least £20 to claim the welcome bonus.

Withdrawal processing is handled within 24 hours for most methods, which is competitive for the UK market. However, the actual time until funds reach your account depends on your chosen payment method. E-wallets like PayPal, Skrill, and Neteller typically deliver funds within 1-2 days, whilst debit cards can take 3-6 business days. Bank transfers are the slowest option, taking up to 7 days.

The minimum withdrawal amount is £10, matching the minimum deposit. First-time withdrawals may take up to 48 hours as the casino completes standard verification checks to comply with UKGC anti-money laundering requirements. Subsequent withdrawals are faster once your account is fully verified.

Here’s a detailed breakdown of HeySpin’s payment methods:

HeySpin uses 128-bit SSL encryption to secure all transactions, ensuring your financial data remains protected. The casino is also PCI DSS compliant, meeting industry standards for payment security. All deposits and withdrawals are processed through secure payment gateways, providing peace of mind when managing your funds.

HeySpin Casino Slot Games

HeySpin Casino excels in its slot game offering, providing over 1,700 casino games with a strong emphasis on slots. The casino partners with 25 leading software providers, ensuring you’ll find everything from classic fruit machines to cutting-edge video slots with innovative mechanics.

The game library is updated regularly with new releases, often on a weekly basis. You’ll find fresh titles from providers like Pragmatic Play, NetEnt, and Play’n GO appearing in the lobby shortly after their official launch. This commitment to keeping the collection current means there’s always something new to try.

The slot selection spans a diverse range of themes and volatility levels. If you’re chasing big wins, HeySpin offers over 100 Megaways games from Big Time Gaming and licensed studios, providing thousands of ways to win on every spin. For those seeking huge prizes, the casino hosts 50 jackpot titles including popular progressives.

Software providers at HeySpin include the industry’s finest: NetEnt, Pragmatic Play, Evolution Gaming, Play’n GO, Big Time Gaming, Games Global, Blueprint Gaming, Quickspin, Thunderkick, iSoftBet, Red Tiger Gaming, ELK Studios, Playson, Wazdan, and Hacksaw Gaming, among others. This diversity ensures you’re getting top-quality slots with fair RTPs, typically averaging around 96%.

The collection includes volatile high-risk slots for thrill-seekers, feature-packed bonus games for entertainment value, and branded titles from popular franchises. Whether you prefer simple three-reel classics or complex multi-feature modern slots, HeySpin’s extensive library caters to all preferences and playing styles.

Play’n Go

(190)

Netent

(57)

Blueprint Gaming

(59)

Elk Studios

(100)

Big Time Gaming

(54)

Pragmatic Play

(248)

Kalamba Games

(3)

iSoftBet

(77)

Games Global

(31)

Red Tiger

(55)

Quickspin

(64)

Thunderkick

(60)

Just For The Win

(7)

Wazdan

(4)

Hacksaw Gaming

(135)

Endorphina

(1)

HeySpin Casino Live Casino and Table Games

Whilst slots dominate HeySpin’s game library, the casino recognises that table games and live dealer experiences are essential for a complete gambling platform. The live casino section is powered by Evolution Gaming, the industry leader in live dealer technology, alongside Pragmatic Play and other premium providers.

HeySpin offers live roulette and blackjack tables with multiple variants to suit different bankrolls and playing styles. You’ll find standard European Roulette tables, VIP blackjack with higher limits, and numerous variations that add twists to the classic rules. Professional dealers host games 24/7, streaming in HD quality with multiple camera angles.

The casino also features 25 game show titles, bringing entertainment-style gaming to the live dealer format. Popular options include Crazy Time, Monopoly Live, and Dream Catcher, which blend traditional casino mechanics with interactive bonus rounds and multipliers. These games appeal to players seeking something beyond standard table games.

For those preferring RNG-based table games, HeySpin provides digital versions of blackjack, roulette, baccarat, poker, and craps. These games allow for faster gameplay and lower minimum bets compared to live tables, making them ideal for casual play or practice before moving to live dealer games.

It’s worth noting that live casino games do not contribute towards welcome bonus wagering requirements, so if you’re working through a bonus, stick to slots until you’ve completed the playthrough.

What About Other Casino Games?

Beyond slots and table games, HeySpin Casino offers a small selection of alternative game types for players seeking variety. Whilst the casino’s primary focus remains on slots and live dealer games, these additional options provide a change of pace.

The casino includes Slingo games, which combine elements of slots and bingo for a unique gameplay experience. These titles are perfect for players who enjoy the social aspect of bingo but want the instant results of slot games. You’ll also find a handful of scratchcard games for quick wins with simple mechanics.

HeySpin does not currently offer sports betting or virtual sports on the main casino platform, keeping the focus purely on casino gaming. This specialised approach ensures the game library remains curated and high-quality rather than spread thin across too many categories.

How To Open an Account

Opening an account at HeySpin Casino is straightforward and takes just a few minutes. The casino has streamlined the registration process to get you playing quickly whilst still meeting UKGC regulatory requirements for player verification.

Click the Play button on the HeySpin homepage to begin the registration process. Here’s what you’ll need to do:

1. Click the Join or Register button on the homepage
2. Enter your email address and create a secure password
3. Provide your personal details including full name, date of birth, and address
4. Enter your mobile number for account security and verification
5. Complete identity verification by uploading a photo ID (passport or driving licence) and proof of address
6. Make your first deposit of at least £10 (or £20 to claim the welcome bonus)
7. Activate the welcome bonus if eligible, and your 100 free spins will be credited to Starburst

The verification process is mandatory for all UKGC-licensed casinos and helps protect your account from fraud. Most verifications are completed within 24 hours, though it can take up to 48 hours during busy periods. You can start playing immediately after depositing, but withdrawals won’t be processed until verification is complete.

HeySpin Casino Support

HeySpin Casino provides multiple support channels to assist players with queries, technical issues, or account management. We tested the casino’s support options to evaluate response times, helpfulness, and overall quality.

Live Chat: The casino offers live chat support daily from 08:00 to 00:00 CET (approximately 16 hours per day). During our testing, we found response times to be quick, typically within 2-3 minutes of initiating a chat. The support agents were friendly, knowledgeable, and able to resolve common queries efficiently. Outside these hours, you’ll need to use email support.

Email Support: Available 24/7, email support provides a reliable option for non-urgent queries or when live chat is offline. Based on user feedback, email response times typically range from 6-12 hours, which is reasonable for the industry. The support team provides detailed responses rather than generic copy-paste replies.

FAQ Section: HeySpin maintains a comprehensive FAQ section covering topics including account registration, deposits and withdrawals, bonus terms, game rules, and responsible gambling. The FAQ is well-organised and searchable, allowing you to find answers to common questions without contacting support. We found this section particularly useful for quick clarifications on withdrawal timeframes and wagering requirements.

Whilst HeySpin doesn’t offer telephone support or callback services, the combination of live chat during peak hours and 24/7 email support covers most player needs adequately. The quality of support we experienced was professional and helpful, demonstrating genuine effort to assist rather than simply closing tickets.

HeySpin Casino Security

Security is paramount when playing at any online casino, and HeySpin Casino takes player protection seriously. The casino employs multiple layers of security to safeguard your personal information, financial transactions, and gameplay integrity.

HeySpin meets all essential security requirements expected from a UKGC-licensed operator. Here’s how the casino protects its players:

Licensing and Regulation: HeySpin operates under licences from both the UK Gambling Commission (licence number 39483) and the Malta Gaming Authority (MGA). These are two of the strictest regulatory bodies in the gambling industry, requiring regular audits, fair play standards, and robust player protection measures. This dual licensing provides strong oversight and accountability.

Encryption Standards: All data transmitted between your device and HeySpin’s servers is protected by 128-bit SSL encryption. This is the same security technology used by banks and financial institutions, ensuring your personal details and payment information cannot be intercepted by third parties.

Fair Play Measures: HeySpin’s games use Random Number Generator (RNG) technology tested by iTech Labs, an independent testing agency. This ensures game outcomes are genuinely random and cannot be manipulated by the casino or players. The average RTP across HeySpin’s game library is approximately 96%, which falls within industry standards.

Payment Security: The casino is PCI DSS compliant, meeting stringent standards for processing, storing, and transmitting credit card information. All payment transactions are processed through secure gateways, adding an extra layer of protection for your financial data.

One area where HeySpin could improve is the absence of two-factor authentication (2FA). This additional security measure would require a second verification step when logging in, providing stronger account protection. However, the casino does provide medium-level fund segregation, keeping player funds separate from operating capital.

HeySpin Casino Responsible Gambling

HeySpin Casino takes responsible gambling seriously, providing comprehensive tools to help players maintain control over their gaming activity. As a UKGC-licensed operator, the casino must adhere to strict responsible gambling standards, and we found HeySpin exceeds minimum requirements in this area.

Gambling should remain entertainment, not a source of income or financial stress. HeySpin recognises that some players may need support managing their play, which is why the casino provides multiple self-imposed limits and exclusion options. These tools are easily accessible through your account settings and can be adjusted at any time.

Here are the responsible gambling features available at HeySpin:

Deposit Limits: You can set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Once a limit is reached, you won’t be able to deposit additional funds until the time period resets. Limits can be reduced immediately but increases require a 24-hour cooling-off period.

Loss Limits: Similar to deposit limits, loss limits allow you to cap the amount you can lose over a defined period. This helps prevent chasing losses and ensures you stay within your budget.

Reality Checks: These are session reminders that alert you to how long you’ve been playing and how much you’ve wagered. Reality checks help maintain awareness of time spent gambling, which can easily go unnoticed during extended sessions.

Cool-Off Periods: If you need a short break from gambling, cool-off periods allow you to temporarily suspend your account for 24 hours to 6 weeks. During this time, you won’t be able to access your account or place any bets, but your account remains open for when you return.

Self-Exclusion: For those requiring a longer break, self-exclusion periods range from 6 months to 5 years. During self-exclusion, your account is completely blocked, and you won’t receive any marketing communications from HeySpin. This is the strongest tool available for players concerned about problem gambling.

Self-Assessment Quiz: HeySpin provides a 12-question self-assessment quiz to help you evaluate your gambling behaviour and identify potential warning signs of problematic play. This tool is available in the site footer and provides honest feedback about your risk level.

The casino also provides links to support organisations including GamCare, BeGambleAware, and Gamblers Anonymous. These independent charities offer confidential advice and support for anyone experiencing gambling-related harm. If you’re concerned about your gambling, don’t hesitate to reach out to these resources.

HeySpin Casino Verdict

HeySpin Casino takes a focused approach to online gambling, specialising in slots whilst providing solid table game and live casino options. The platform doesn’t try to be everything to everyone, instead concentrating on delivering a curated gaming experience with over 1,700 titles from 25 premium providers.

What HeySpin does well is maintain high standards across the board. The dual licensing from the UKGC and MGA provides strong regulatory oversight, whilst the comprehensive responsible gambling tools demonstrate genuine commitment to player welfare. The 24-hour withdrawal processing is competitive, and the variety of payment methods including PayPal, Trustly, and Apple Pay ensures convenient banking for UK players.

The casino’s key strengths lie in its game selection quality rather than pure quantity. With providers like Big Time Gaming, Hacksaw Gaming, and Red Tiger Gaming alongside established names like NetEnt and Pragmatic Play, you’re getting access to some of the industry’s finest slots. The £10 minimum deposit makes the platform accessible, whilst the tiered loyalty programme rewards regular play.

Our team found HeySpin to be a smart pick for players seeking a proven slot-focused casino with solid security credentials. The 35x wagering requirement on bonuses is steep, and the absence of two-factor authentication is a minor security gap, but these don’t significantly detract from the overall experience. The limited live chat hours (08:00-00:00 CET) may inconvenience some players, though 24/7 email support provides an alternative.

We have no trouble recommending HeySpin to UK players who prioritise game quality, regulatory compliance, and responsible gambling tools. The casino delivers a reliable, secure gambling environment without unnecessary complexity, making it particularly appealing for players who value substance over flash.

FAQs For HeySpin Casino

• Is HeySpin Casino licensed and safe to play?

  Yes, HeySpin Casino is licensed by the UK Gambling Commission (licence #39483) and the Malta Gaming Authority (MGA), ensuring regulatory compliance and player protection. The casino uses 128-bit SSL encryption to secure player data and employs random number generators (RNGs) tested by iTech Labs for fair gaming.
• What payment methods does HeySpin accept?

  HeySpin accepts a wide variety of payment methods including Visa, Mastercard, PayPal, Skrill, Neteller, Apple Pay, Trustly, Paysafecard, and Much Better. The minimum deposit is £10, with instant deposits and no fees. Withdrawals are processed within 24 hours, with e-wallets typically arriving within 1-2 days.
• How long do withdrawals take at HeySpin Casino?

  Withdrawal times vary by payment method. E-wallets like PayPal and Skrill typically process within 1-2 days, whilst debit cards take 3-6 business days and bank transfers can take up to 7 days. HeySpin processes all withdrawal requests within 24 hours, but the actual arrival time depends on your payment provider.
• What responsible gambling tools does HeySpin offer?

  HeySpin provides comprehensive responsible gambling tools including daily, weekly, and monthly deposit limits, loss limits, reality checks, cool-off periods (24 hours to 6 weeks), and self-exclusion options (6 months to 5 years). Players can also take a self-assessment quiz to evaluate their gambling activity and risk level.
• Can I play HeySpin on mobile devices?

  Yes, HeySpin Casino is fully optimised for mobile browsers on both iOS and Android devices. The mobile site provides access to over 1,700 games, live tables, and all casino features. You can create a home screen shortcut for easy access.
• What is the minimum deposit at HeySpin Casino?

  The minimum deposit at HeySpin Casino is £10 for general deposits. However, to qualify for the welcome bonus (100% up to £50 plus 100 free spins), you need to deposit a minimum of £20. Deposits are instant with no fees applied.
• How do I access HeySpin customer support?

  HeySpin offers multiple support channels: live chat available daily from 08:00 to 00:00 CET (approximately 16 hours), email support available 24/7, and a comprehensive FAQ section. Live chat typically responds within 2-3 minutes, whilst email responses take 6-12 hours.
• What is the average RTP at HeySpin Casino?

  HeySpin Casino games typically offer an RTP (Return to Player) of approximately 96%, though this varies by specific game and software provider. Individual game RTPs range from 90% to 98%, which falls within industry standards. All RTPs are regularly tested by iTech Labs for fairness and accuracy.