Jackpot City Casino Review
Jackpot City Casino is a Betway casino brand with a full licence from the UK Gambling Commission (number 39372) and the Malta Gaming Authority for international players.
With the backing of such a big brand and two licences, you know Jackpot City Casino delivers a secure and regulated environment for all users.
The site is best known for its impressive library of over 1,000 games, ranging from classic slots and progressive jackpots to live casino options.
Jackpot City Casino is cleverly designed to make it easy to find your way around your favourite games. Plus, it’s backed by prompt payment processing (same day) and a reputation for trustworthiness.
This review explores every aspect of Jackpot City Casino, including game variety, payment methods, usability, player support, and security measures, so you can decide if it’s the right choice for your needs.
Jackpot City Casino Quick Verdict
- Fruity Meter Score: 4.6/5
Jackpot City Casino stands out for a collection of games that focuses on quality over quantity, with 1,000 diverse games in the library. With exclusive branded games and a particularly strong selection of progressive jackpot slots, this catalogue has its own personality.
Players are welcomed with a generous bonus package and can expect a range of ongoing promotions, including Daily Quests and Weekly Rewards.
With a user-friendly platform and trustworthy reputation, Jackpot City Casino delivers a well-rounded and engaging online gaming experience for UK players.
Jackpot City Casino Pros & Cons
Jackpot City Casino delivers a well-rounded experience, but it is important to consider both its strengths and a few minor limitations.
Like any reputable casino, Jackpot City Casino has its own list of pros and cons that prospective players should know about.
Pros
- Extensive collection with over 1,000 casino games
- Impressive range of slot games from leading developers
- 24/7 customer support available
- Regular ongoing promotions to enhance gameplay
- Fun Daily Quests provide small but regular perks
Cons
- Wagering requirements typically sit at 50x which is a little high
- No online bingo games available
Jackpot City Casino Promotions
Jackpot City Casino provides a selection of bonuses designed to appeal to both new and returning players.
The welcome bonus is a particular highlight, offering a 100% match on your first deposit up to £100, along with 100 free spins for new members.
To qualify, simply register a new account and make an initial deposit of at least £20.
The 100 free spins are awarded after you wager £20 on any Games Global title, with the spins specifically available for the Gold Blitz slot.
It is important to note that the bonus funds carry a 50x wagering requirement, which is higher than many UK casinos.
Free spins come with a 30x wagering requirement and must be used within 24 hours of being credited.
Beyond the welcome offer, Jackpot City Casino features a solid range of ongoing promotions to keep gameplay rewarding.
You’ll find regular tournaments that regularly offer in excess of £5,000 as a prize pool. There are also network wide promotions like the Drops & Wins promotion. These sorts of bonuses tend to come with much lower (or sometimes no) wagering requirements.
Instead of a traditional loyalty programme, Jackpot City Casino instead runs Daily Quests. These quests ask you to complete simple tasks like ‘log in’ or ‘win more than your bet ten times’. Every day that you complete a task moves you closer to winning a prize at the end of the week.
Bonus terms are set out clearly, and players are advised to review these before claiming any offer to ensure a smooth experience.
While the wagering requirements are notable, the variety and frequency of promotions at Jackpot City Casino make it a competitive choice for bonus seekers. If you’re particularly interested in no wagering bonuses then checking out Quests and Rewards is advisable.
Jackpot City Casino Usability
Jackpot City Casino combines modern black and purple branding with well-thought-out game categories. This makes it easy to find your way around between slots, live casino, table games, and more.
Everything is available through one menu, so it’s not just games you can scroll through, but promotions and quests too. While the design is pretty basic, it’s functional, and a good place for even beginners to find their way around instantly.
On mobile, Jackpot City is also excellent. The mobile site has slightly longer loading times than the mobile apps, but both work seamlessly, resizing to the screen of your smartphone or tablet instantly.
Overall, Jackpot City couldn’t do much more to make their casino user friendly. With excellent filtering and search functions, this casino is a breeze to navigate around.
Jackpot City Casino Payment Methods
Jackpot City Casino delivers a strong selection of payment methods, aiming to balance speed, security, and convenience for UK players.
Deposits are processed instantly across all available options, allowing players to start without delay.
Withdrawals are typically processed fairly swiftly, particularly using Visa, though traditional bank transfers tend to take a much longer time.
Popular choices at Jackpot City Casino include Visa, Mastercard, PayPal, and Trustly.
For players on a budget, Jackpot City Casino offers a low minimum of just £5 when depositing via debit card. For other payment methods it’s £10.
All transactions are protected by advanced encryption and strict security protocols, in line with UKGC rules. So, players can rest assured their funds are handled and stored securely.
Below is an overview of the main payment methods available, including typical processing times for both deposits and withdrawals.
| Payment Method | Deposit | Processing Time | Withdrawal | Processing Time |
|---|---|---|---|---|
| Visa debit | ✅ | Instant | ✅ | Up to 24 hours |
| Mastercard debit | ✅ | Instant | ✅ | Up to 72 hours |
| Trustly | ✅ | Instant | ✅ | Up to 48 hours |
| PayPal | ✅ | Instant | ✅ | Up to 48 hours |
| Bank Transfer | ✅ | Instant | ✅ | Up to 5 days |
Overall, Jackpot City Casino’s payment system will have an option for most players, though notably there isn’t the option to pay via Google Pay or Apple Pay, or any prepaid cards.
Slot Games At Jackpot City Casino
Jackpot City Casino is definitely a slots-first casino. It has a large selection that’s filtered into categories which make it easy to find your way around.
The library features over 900 titles, including a heavy focus on jackpot slots.
Players can filter Jackpot City’s entire catalogue by provider, so if you have a favourite, finding all of their games is easy.
You can see the most popular games right at the top of the slots section, with some current favourites like 12 Pots of Gold Drums, Big Bass Bonanza 1000, Zeus Gold Blitz Fortune Tower, and the exclusive game Jackpot City Gold Blitz.
The wide selection of slots means that players can easily switch between high volatility video slots and high RTP grinders.
Players who enjoy interesting mechanics can find a whole tab dedicated to Megaways slots. Or, they can find progressive jackpots with prizes well into the millions under the King Millions tab.
There’s even a tab dedicated to Branded slots that feature licensed characters from well known films and TV programmes.
Slot RTPs fall in line with most UK casinos (about 94 to 97% on average). Players can find varying volatility levels to suit smaller bankrolls and risk takers alike.
The ‘New’ section is regularly updated, letting you find the latest additions to the catalogue with ease.
Jackpot City also offers a solid range of Slingo titles, the perfect way to switch up a slots session with the same fun themes, but with a bingo twist.
Overall, Jackpot City doesn’t have the largest selection of slot games out there. But, it does offer a surprisingly large selection of progressive jackpot slots and some fun branded titles too.
Jackpot City Casino Live Casino & Table Games
Jackpot City Casino has a full live dealer casino tab that separates games into five categories: blackjack, roulette, game shows, poker, baccarat, and more.
Players can find statistics on the latest winners and biggest multipliers by scrolling further down the screen. A great tip when looking for games running hot.
The games are mostly provided by Playtech and Evolution, so players are guaranteed HD streams and friendly, professional dealers.
The games that Jackpot City provides are some of the best around, but there are only just over 50 in total, so it’s not the largest selection out there.
All live dealer games run seamlessly on mobile. They adjust to your screen size instantly and run without lag, as long as you’re on a relatively stable connection.
There is also a casino app for both Android and iOS that players can easily download. This reduces any loading times to almost zero, but it has a smaller selection of games than the desktop site.
Jackpot City Casino How To Open An Account
Jackpot City Casino makes it really easy to get started, follow this step-by-step to make sure you do it just right.
Head to the Jackpot City Casino website and click the orange Join button.
You’ll be asked to insert your full name, title, date of birth and then click next.
On this page, you’ll need to choose a username and password, then supply your email address.
For the final page, enter your residential address (making sure it matches the one on your ID), and your mobile phone number.
You’ll be invited to set your deposit limit, but you don’t have to as you can always access it from your account later.
You’re now ready to choose a payment provider and make your first deposit.
Remember, you’ll need to verify your ID before you can make your first withdrawal. You can do this through your account settings using your passport, drivers licence, and a utility bill.
Jackpot City Casino Support
Hopefully it all goes smoothly for you at Jackpot City Casino. But, if you do run into a problem then it’s easy to contact customer support.
You can use live chat by clicking the black speech bubble. It’s available around the clock 7 days a week. Your initial message will be answered by Ava the chatbot. If she can’t help you then you’ll be connected to a friendly agent who’ll reply to your messages within a few minutes.
If you have a longer query, or you don’t mind waiting an hour or so then you can send an email to [email protected]
There’s no help via phone or social media, but live chat support is strong and the help section is very thorough.
Support options at Jackpot City Casino:
- Live Chat – response within 5 minutes 24 hours a day
- Email – replies within 24 hours
Jackpot City Casino Security
Security is hugely important and Jackpot City delivers on all fronts. It has a full licence from the UK Gambling Commission. This alone ensures it meets the strictest standards for game fairness and player safety.
You’ll notice industry-standard SSL encryption on every page – check for the padlock in the URL bar. This keeps your personal and financial information safe.
Random Number Generator (RNG) technology is in place across all games, guaranteeing that every outcome is genuinely fair and unpredictable. Live casino games are audited for fairness too.
You can see the eCOGRA verification in the footer of every page – this is one of the leading companies for fairness audits in the UK.
Players looking for a trustworthy and secure casino should consider Jackpot City one of the best.
Jackpot City Casino Responsible Gambling
Thanks to its UKGC licence, Jackpot City adheres to a strict set of rules surrounding responsible gambling.
If you click on the ‘Safer Gambling’ tab in the footer of every page, you’ll be taken straight to the safer gambling hub. Here, you can find information on self assessment and help organisations and tips for staying in control.
In your account settings, you’ll have access to responsible gambling tools that you can adjust yourself. This includes deposit limits, time reminders, self exclusion, and even a self assessment test.
Jackpot City has a totally complete selection of responsible gambling tools, so players should have no worries about continuing to play safely here – or accessing the help they need quickly.
Jackpot City Casino Verdict
Jackpot City Casino offers a casino experience that feels unique. From the Branded Slots section featuring games with well-known licensed characters, to the Jackpots section that’s absolutely packed with sky high prizes, the whole games catalogue feels curated.
The wagering requirements are a little high on deposit bonuses, but there are smaller no wagering bonuses to be found on the promotions page too.
Round the clock customer support is a big plus point and the ability to make same day withdrawals is handy too. Being able to deposit from just £5 is excellent news for players on a smaller budget.
Overall, Jackpot City Casino is a great choice for new players looking for an easy to use casino to get started with, or players looking to chase sky high jackpots.
FAQs For Jackpot City Casino
-
Is Jackpot City Casino licensed in the UK?
Yes, absolutely. Jackpot City Casino has a full UK Gambling Commission licence which means it’s safe, secure, and most importantly, legal for all UK players. -
What payment methods can I use at Jackpot City Casino?
Players can deposit and withdraw using Visa and Mastercard debit cards, PayPal, Trustly, and traditional bank transfers. Deposits are instant, and most withdrawals are processed within 48 hours. For the fastest withdrawals choose Visa, which can get your funds to you in under 12 hours. -
Does Jackpot City Casino have a welcome bonus?
Yes. Jackpot City offers a 100% deposit match up to £100 and 100 free spins too. Remember there’s a 50x wagering requirement on the bonus amount, so make sure you can complete it before the bonus expires. -
Can I play at Jackpot City Casino on mobile?
Yes, in fact Jackpot City Casino has dedicated mobile apps and a mobile-ready browser site. So, whichever way you prefer to play, you’ll be able to. -
What types of games are available in the Jackpot City Casino catalogue?
Jackpot City’s catalogue might not be the largest in the UK, but it’s one of the most complete. You’ll find options for slots, live dealer games, and table games too. -
Does Jackpot City Casino have any exclusive games?
Yes! You can find Jackpot City’s branded slots in the catalogue, including favourites like Jackpot City Gold Blitz.
