Vegas Spins Casino Review
Vegas Spins is an online casino operated by Grace Media (Gibraltar) Limited, licensed by the UK Gambling Commission (licence 57869). The site launched in 2020 and offers around 500 games from providers including NetEnt, Microgaming, and Pragmatic Play. Our team found the casino has a basic layout with slots, Slingo, and scratchcards available.
Vegas Spins provides a welcome offer of 100% games bonus up to £100, though our review found the wagering requirements are 30x (deposit + bonus) for the standard bonus. The casino states withdrawal times of 24-48 hours, but our research indicates significant delays with many users reporting waits of 5-10+ days or longer.

Vegas Spins Quick Verdict
Rating: 3.3 out of 5
Vegas Spins faces significant issues that affect player experience, particularly around withdrawal processing and customer support. While the casino holds a valid UKGC licence and offers a standard selection of games, our research reveals consistent user complaints about delayed payments.
The casino’s advertised withdrawal times of 24-48 hours contrast sharply with user reports of 5-10+ day waits, with some players reporting non-payment altogether. Support becomes notably unresponsive once withdrawal requests are made, and document verification appears to be used as a stalling tactic.
Despite holding a UKGC licence and offering familiar payment methods like Visa, Mastercard, and PayPal, Vegas Spins falls short in critical areas that matter most to players – reliable access to winnings and responsive customer service.
Pros
- + UKGC licensed (57869)
- + Standard payment methods available
- + Around 500 games from established providers
- + Includes Slingo and scratchcards
- + 24/7 live chat support (login required)
- + Phone support available daily 08:00-00:00
Cons
- – Withdrawal delays of 5-10+ days common
- – Support becomes unresponsive after withdrawal requests
- – 40% of Trustpilot reviews are 1-star citing payment issues
- – Document verification used as stalling tactic
- – Misleading withdrawal time advertising
Vegas Spins Promotions
Vegas Spins offers bonuses for new players as well as ongoing promotions. The welcome package includes bonuses across the first three deposits, though our review found the terms and conditions contain important details players should understand.
Bonus terms vary significantly based on deposit amount, with different wagering requirements and withdrawal caps depending on which version players select. Some bonuses include free spins, while others focus on bonus cash alone.
Welcome Bonus
The standard welcome offer provides 100% games bonus up to £100 on the first deposit. Players can also choose a low-roller variant of 100% up to £20. Both options require bonus code WELCOME100.
The welcome package extends across three deposits in total. The first deposit offers 100% up to £100 plus 100 NetEnt spins. The second deposit provides 50% up to £100 plus 25 spins, and the third deposit gives 50% up to £300 plus 25 spins.
Wagering requirements are 30x (deposit + bonus) for the standard bonus, which applies to the full package. The low-roller variant has reduced requirements of 10x bonus only. Players seeking offers with no wagering requirements should consider alternatives, as maximum conversion from bonus winnings is 4x the bonus amount received.
Additional terms include a £5 maximum bet per round while bonus is active, 28-day expiry for bonus funds, and 7-day expiry for free spin winnings. Players should note that deposits via Skrill and Neteller are typically excluded from bonus eligibility.
Ongoing Promotions
Vegas Spins provides regular promotions for existing players, though specific offers change frequently. Players should check the promotions page regularly for current deals and ensure they understand the terms before participating.
Previous promotions have included deposit matches, free spins on selected games, and cashback offers. All promotions carry wagering requirements and expiry periods that vary by offer.
Vegas Spins Slot Games
Vegas Spins offers approximately 500 games in total, consisting mainly of slot games with some additional categories. The game selection includes titles from established providers, though some major developers are notably absent.
Available providers include NetEnt, Microgaming, IGT, Eyecon, Pragmatic Play, Blueprint, and Big Time Gaming. Games can be browsed by category, and the site includes a search function to find specific titles.
The casino features progressive and daily jackpot games from Microgaming, Eyecon, and Blueprint systems. Popular titles available include Fishin’ Frenzy, Bonanza, The Goonies, The Hand of Midas, and Aztec Gold Megaways.
Notable providers that are absent from the platform include Playtech, Play’n GO, Nolimit City, and Hacksaw Gaming. For a more comprehensive selection, players might want to explore best slot sites that offer these popular developers.

Beyond slots, Vegas Spins offers Slingo games including Starburst Slingo, Rainbow Riches Slingo, and Britain’s Got Talent Slingo. Scratchcard options include King Kosh Cash Instant and Dr Love Scratch.
Vegas Spins Live Casino and Table Games
Vegas Spins does not currently offer a live casino section. This represents a significant limitation for players who enjoy live dealer games, which have become a standard offering at most online casinos.
The absence of live casino games means players cannot access popular options such as live roulette, live blackjack, live baccarat, or game show-style titles from providers like Evolution Gaming or Playtech.
Players seeking live dealer experiences would need to consider alternative casinos that include live gaming in their offerings.
What About Other Casino Games?
Beyond the main slots selection, Vegas Spins provides Slingo games and scratchcards as alternative gaming options. Slingo combines elements of slots and bingo, with titles based on popular slot themes.
The scratchcard section offers instant win games for players who prefer quick results. These games typically have simpler mechanics than slots and provide immediate outcomes.
While Vegas Spins does not offer table games, sports betting, or other casino variants, the available selection covers slots, Slingo, and scratchcards categories.

How To Open an Account
Registration at Vegas Spins follows the standard process required by UKGC regulations. The account opening procedure is straightforward but requires personal information and document verification.
- Click the Join button on the Vegas Spins homepage
- Enter your email address and create a password
- Provide personal details including name, date of birth, and address
- Enter your mobile phone number for verification
- Select your preferred currency (GBP for UK players)
- Verify your identity by uploading required documents
- Make your first deposit (minimum £10) if you wish to play
Identity verification is required before withdrawals can be processed. This typically includes providing proof of address and photo ID. Some players report repeated document requests as a stalling tactic when withdrawing.
Vegas Spins Support
Vegas Spins provides multiple contact methods including live chat, email, and phone support. However, our research indicates concerning patterns in support quality, particularly regarding withdrawal-related queries.
Live Chat: Available 24/7 but requires player login. Multiple users report that support becomes unresponsive once withdrawal requests are submitted, with agents either unavailable or providing unclear information.
Email Support: Two email addresses are provided – [email protected] for general queries and [email protected] for bonus-related issues. Email responses are typically within 24 hours, though some withdrawal-related emails reportedly go unanswered.
Phone Support: Available daily from 08:00 to 00:00 GMT. UK players can call 0800 279 3222 (freephone), while international callers should use +44 203 544 6731.
The casino also maintains a Twitter account (@VegasSpins) monitored during phone support hours, though this is primarily for general queries rather than account-specific issues.
Vegas Spins Security
Vegas Spins operates under UK Gambling Commission licence 57869, held by Grace Media (Gibraltar) Limited. The licence has been active since March 2022, though public records indicate one regulatory action has been recorded.
The website uses SSL encryption to protect player data and financial transactions. This is standard security practice for online casinos processing sensitive information.
While the casino meets basic regulatory requirements for licensing and security, players should note that holding a UKGC licence does not guarantee rapid payment processing or absence of withdrawal issues.
Vegas Spins Payment Methods
Vegas Spins accepts familiar payment methods for UK players, including Visa Debit, Mastercard Debit, PayPal, and Apple Pay. Deposits are processed instantly across all methods.
However, withdrawal processing times differ significantly from the advertised 24-48 hours. Based on our research, actual withdrawal times are much longer:
| Payment Method | Deposit | Deposit Time | Withdrawal | Withdrawal Time |
| PayPal | £10+ | Instant | £10+ | 4-5 working days |
| Visa Debit | £10+ | Instant | £10+ | 7 working days |
| Mastercard Debit | £10+ | Instant | £10+ | 7 working days |
| Apple Pay | £10+ | Instant | £10+ | 7 working days |
| Wire Transfer | £10+ | 1-3 days | £10+ | 6-10 working days |
Vegas Spins does not charge fees for deposits or withdrawals. The minimum withdrawal amount is £10 across all methods. A 2-day internal processing period applies before withdrawals are released to payment providers.
Vegas Spins Responsible Gambling
As a UKGC-licensed operator, Vegas Spins is required to provide responsible gambling tools. These include deposit limits, reality checks, time-outs, and self-exclusion options available through the account settings.
Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control spending. These can be decreased immediately but require a 24-hour cooling-off period to increase.
Reality Checks: Customizable alerts can remind players how long they’ve been playing and their session expenditure.
Time-Outs: Temporary breaks from gambling can be set from 24 hours up to 6 months.
Self-Exclusion: Longer-term exclusion options range from 6 months to 5 years through the GAMSTOP scheme.
Links to support organisations including GamCare, Gamblers Anonymous, and the National Gambling Helpline are provided in the responsible gambling section.
Vegas Spins Usability
The Vegas Spins website uses a basic, straightforward design that loads quickly across devices. Navigation is functional but unremarkable, with games organised by category including slots, jackpots, and Slingo.
Game Navigation: Games can be filtered by provider or searched by name. The lobby displays popular titles and new releases, though the overall selection is limited compared to larger casinos.
Finding Help and Support: Support contact details are located in the help section, though our reviewers noted that accessing support becomes difficult once withdrawal issues arise.
Device Compatibility: The site works on desktop and mobile browsers without requiring a separate app. The layout adapts to smaller screens, maintaining basic functionality across devices.
Vegas Spins Withdrawal Times
Warning: Vegas Spins advertises withdrawal times of 24-48 hours, but our research reveals this is misleading. Actual withdrawal times are significantly longer, with most methods taking 4-7+ working days minimum.
The casino’s stated processing times are:
- PayPal: 4-5 working days (fastest method)
- Visa/Mastercard Debit: 7 working days
- Apple Pay: 7 working days
- Wire Transfer: 6-10 working days
However, user reviews consistently report waits of 5-10 days or longer, with many players stating they never received their withdrawals. For comparison, fast payout casinos typically process withdrawals within 24-48 hours. A 2-day internal processing period applies before funds are even sent to payment providers.
Critical Issues Identified:
- 40% of Trustpilot reviews are 1-star, primarily citing withdrawal problems
- Document verification is repeatedly requested as a stalling tactic
- Support becomes unresponsive once withdrawal requests are made
- Some players report waiting weeks or months without receiving payments
Vegas Spins Verdict
Vegas Spins operates as a UKGC-licensed casino with standard gaming software and familiar payment methods. The site offers around 500 games from established providers and maintains 24/7 support channels.
However, our investigation reveals concerning patterns that significantly impact player experience. The most critical issue involves withdrawal processing – while the casino advertises 24-48 hour withdrawals, our research shows actual times of 5-10+ days are routine, with many users reporting non-payment altogether.
Support quality deteriorates markedly when withdrawal issues arise, with many players reporting unresponsive service and repeated document verification requests that appear designed to delay payments. These issues are reflected in the casino’s Trustpilot profile, where 40% of reviews are 1-star, almost exclusively citing payment problems.
While Vegas Spins meets basic regulatory requirements for licensing and offers a functional gaming platform, the consistent withdrawal delays and unresponsive support make it difficult to recommend over alternatives that provide reliable access to player funds.
FAQs For Vegas Spins
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Is Vegas Spins licensed and safe?
Vegas Spins holds a UK Gambling Commission licence (57869) operated by Grace Media (Gibraltar) Limited. The site uses SSL encryption and meets basic regulatory requirements. However, our research revealed significant user complaints about withdrawal delays and unresponsive support, which players should consider when evaluating safety. -
What is the welcome bonus at Vegas Spins?
The standard welcome offer provides 100% games bonus up to £100 on the first deposit with bonus code WELCOME100. Wagering requirements are 30x (deposit + bonus), maximum conversion is 4x bonus amount, and a £5 maximum bet applies while the bonus is active. Bonus funds expire after 28 days. -
What games are available at Vegas Spins?
Vegas Spins offers approximately 500 games including slots, Slingo, and scratchcards. Providers include NetEnt, Microgaming, Pragmatic Play, IGT, Eyecon, Blueprint, and Big Time Gaming. Notable absences are Playtech, Play’n GO, Nolimit City, and Hacksaw Gaming. No live casino is available. -
What payment methods does Vegas Spins accept?
Vegas Spins accepts Visa Debit, Mastercard Debit, PayPal, Apple Pay, and Wire Transfer. Deposits are instant with a £10 minimum. The casino does not charge fees for deposits or withdrawals. Skrill and Neteller deposits are typically excluded from bonus eligibility. -
How long do withdrawals take at Vegas Spins?
Vegas Spins advertises 24-48 hours but our research shows actual times are 4-7+ working days minimum. PayPal is fastest at 4-5 days, while Visa/Mastercard and Apple Pay take 7 days. A 2-day internal processing period applies before funds are released. Many users report waits of 5-10+ days or longer, with some reporting non-payment. -
How do I contact Vegas Spins customer support?
Support is available via 24/7 live chat (login required), email at [email protected], or phone daily from 08:00-00:00 GMT on 0800 279 3222. The casino also has a Twitter account (@VegasSpins) monitored during phone support hours. However, our research indicates support becomes unresponsive when withdrawal issues arise.

